Back To Top

The Well - Intermediate Residential

In Crisis?

Overview

Call402-860-8483 WebsiteVisit Website

The Well - Intermediate Residential is a women-only residential program in Norfolk, Nebraska, offering city-based, 24-hour services for adults dealing with substance use disorders. The program provides at least 30 hours of weekly programming, with licensed counseling, nursing oversight, peer support, and 24/7 recovery coaching. A case manager and wellness coordinator help clients build practical skills, connect to resources like transportation or housing supports, and prepare for independent living. Spanish services are available.

Address

200 South 13th Street
Norfolk, NE 68701

Directions

Ages Served

  • Adults (Ages 26-64)
  • Young Adults (Ages 18-25)

Genders Accepted

  • Female

Languages Served

  • Spanish
  • English

Treatment

  • Long-term residential

Special Programs

  • Adult women
  • Court referrals
  • Past domestic violence
  • Past sexual abuse
  • Past trauma
  • Mental health disorders

Women-Only Residential Care Focused on Substance Use

The Well - Intermediate Residential in Norfolk offers 24-hour residential care for adult women. The intermediate residential program is designed for people whose primary need is substance use treatment, with added support available for co-occurring mental health needs and trauma histories.

High-Structure Weekly Programming With Licensed Counseling

Clients complete a minimum of 30 hours of programming each week. Licensed counselors provide individual, group, and family counseling, and the program uses structured approaches such as cognitive behavioral therapy (CBT), motivational interviewing, relapse prevention, trauma-related counseling, anger management, contingency management, and 12-step facilitation.

Built-In Medical Oversight and Health Education

A licensed registered nurse completes a health assessment within 24 hours of admission and provides ongoing medical care oversight. A health and wellness coordinator offers individual and group education related to health and medications. The program supports medications for addiction treatment (MAT), including naltrexone and nicotine replacement, and it can also accept clients who receive medications for alcohol or opioid use disorders from an outside prescriber.

24/7 Recovery Coaching, Peer Support, and Practical Transition Planning

Support continues outside of scheduled groups through recovery coaches who are available 24/7 for encouragement, problem-solving, and accountability. Certified peer support specialists provide recovery services grounded in lived experience. Case management helps clients build skills and plan next steps, including connecting to community resources such as transportation assistance, housing supports, and employment-related services, as available.

Cost and Insurance

Insurance Accepted

  • Medicaid
  • Some Private Insurance

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Financial Assistance

  • Does not offer Free
  • Does offer Payment assistance
  • Does offer Sliding fee scale

Treatment

Treatment Setting

  • Long-term residential

Treatment Approaches

  • 12-step program support
  • Anger control support
  • Cognitive behavioral therapy (CBT)
  • Incentive-based therapy
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling
  • Trauma-focused counseling

Additional Support and Services

  • Case management support
  • Domestic violence support
  • Help with transportation
  • Mental health support
  • Social skills training

Counseling and Education

  • Couples counseling
  • Family therapy
  • General health education services
  • Group therapy
  • Hepatitis education and support
  • HIV/AIDS education and support
  • Job training and educational support
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education
  • Post-discharge follow-up

Testing & Pre-Treatment

  • Breathalyzer testing for alcohol
  • Mental health assessment
  • Mental health screening
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Temporary support for clients
  • Tobacco use assessment
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Activities

  • Job training

Settings

  • City

Policies

  • No vaping allowed
  • Smoking allowed in designated areas

Ownership Type

  • Non-profit

Quality and Trust

A

Trust Score

A simple A–E grade that offers a quick view of how much confidence you might place in a facility. It’s not a guarantee of quality or outcomes, but a data-informed tool to help guide your search. More on our methodology.

Commission on Accreditation of Rehabilitation Facilities

CARF reviews rehab programs to make sure they provide respectful, effective, and personalized care. For addiction treatment, CARF uses standards developed with the American Society of Addiction Medicine (ASAM), so this accreditation shows the program follows trusted, evidence-based guidelines for treating substance use.

Learn more

The Well
Call 402-860-8483

How we research treatment facilities

Across the site, our team has conducted over 1,000 pre-admissions calls to better understand the patient experience, interviewed facility clinical leaders, performed facility background checks, and compared our information against trusted public data sources.

Our research process begins with data from the Substance Abuse and Mental Health Services Administration (SAMHSA), accrediting bodies including The Joint Commission and CARF, government licensing agencies, and other trusted sources. From there, our team conducts significant original research, including:

- Pre-admissions calls: We speak with admissions staff to get a candid picture of patient experience.

- Background checks: We review complaints from past clients, media reports, actions taken by accrediting bodies, and positive recognition from notable organizations.

- Clinical interviews: We have in-depth conversations with clinical leadership, often lasting up to one hour, that give us a better understanding of clinical care.

- Data partnerships: We ingest and analyze exclusive data that provides information about in-network insurance status, cost, and more.

Research varies by facility. Each facility profile shows which research steps we completed and when each step was last performed. Learn more about our research process and background checks.

How we evaluate treatment facilities

These data help us develop a Trust Score for each facility—a simple letter grade that helps you assess how much confidence to place in a facility based on the information available to us. Trust Score considers accreditation, operating history, notable recognition, and concerns identified during our background check. Our Trust Score is an objective rating that is never influenced by advertiser payment. Learn more about our Trust Score methodology.

Important disclaimer

We cannot guarantee the quality of treatment at any facility. We cannot independently confirm the accuracy of every data point, and some information may become outdated or change over time. A Trust Score is a starting point, not a guarantee of treatment quality or outcomes. Please contact us if you would like to update or correct facility information.