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Access Behavioral Health Services

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Overview

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Access Behavioral Health Services in Boise offers affordable, family-focused care for mental health and substance use. Services include outpatient therapy, medication management, and in-home support for children, teens, and adults. A sliding scale payment option is available for clients with limited or no insurance coverage.

Address

1276 River Street, Suite 100
Boise, ID 83702

Directions

Ages Served

  • Adults (Ages 26-64)
  • Youth (Ages 12-17)

Genders Accepted

  • Female
  • Male

Languages Served

  • English

Treatment

  • Intensive outpatient treatment (IOP)
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Regular outpatient treatment

Special Programs

  • Adolescents
  • Adult men
  • Adult women
  • Past trauma
  • Mental health disorders
  • Pain management

Family Forward Healing Approach

Most programs are designed with family involvement in mind, and many encourage or require it. Licensed therapists offer weekly therapy for individuals, couples, and families. Medication management is also available without requiring participation in other services. Clients facing substance use challenges can access individual therapy, family sessions, group therapy, and both outpatient and intensive outpatient programs.

Improving Parent-Child Dynamics

Specialized services help families and youth through psychiatric, psychosocial, and crisis intervention support. Sessions can help parents looking for individualized coaching to manage their children’s behavior and family relationships, as well as help adolescents with developmental disabilities develop skills for daily life. These services may benefit families navigating emotional and behavioral challenges, including those related to parenting or childhood trauma.

Support Beyond the Facility’s Doors

Access provides Community-Based Rehabilitation Services (CBRS) for children and adults with mental health conditions. These services are designed to reduce the impact of symptoms on daily life and support skill-building in real-world environments. This service supports individuals with mental health or developmental disabilities who want to live in independent and community living settings, and would benefit from the skills and tools to empower them to do so.

A Commitment to Care Without Barriers

Through a sliding scale program, clients without insurance or with limited financial means can receive services based on their income and family size. By combining evidence-based therapy, in-home support, and affordable pricing models, the facility provides accessible treatment for people navigating complex life circumstances.

Client Reviews

Many clients describe Access Behavioral Health Services as a warm, community-oriented provider where supportive counselors and case managers help them feel understood and encouraged. At the same time, numerous reviews highlight concerns about counseling quality and medication management, noting that poor communication, overmedication, and unaddressed side effects can negatively impact trust and well-being.

  • Support & Community (100% positive): Clients consistently praise the compassionate, non-judgmental environment and long-term encouragement from staff, with some calling the program life-changing. “These are the most warm friendly people.”
  • Treatment Quality & Outcomes (65% positive): Several clients report meaningful improvements in mental health and stability, but many share experiences of harmful medication side effects, excessive prescribing, or feeling unheard in treatment decisions.
  • Access & Process (50% positive): Flexible scheduling and multiple services in one location are valued, though clients also describe long waits, missed appointments, and miscommunication that affected their care.
  • Staff & Care Experience (50% positive): While some highlight counselors’ professionalism and empathy, others cite unprofessional conduct, poor boundaries, or feeling dismissed during sessions.

Cost and Insurance

Insurance Accepted

  • Medicare
  • Medicaid
  • State insurance
  • Some Private Insurance

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Cost

$ - Low Cost Facility

Cost ratings are our best estimates to help guide you, not guarantees. Actual costs may vary with treatment, insurance, and other factors. While we aim for accuracy, details may change.

Financial Assistance

  • Does not offer Free
  • Does not offer Payment assistance
  • Does offer Sliding fee scale

Treatment

Treatment Setting

  • Intensive outpatient treatment (IOP)
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Regular outpatient treatment

Treatment Approaches

  • Anger control support
  • Cognitive behavioral therapy (CBT)
  • Matrix Model program
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling
  • Trauma-focused counseling

Additional Support and Services

  • Case management support
  • Mental health support
  • Social skills training

Counseling and Education

  • Couples counseling
  • Family therapy
  • General health education services
  • Group therapy
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education

Testing & Pre-Treatment

  • Mental health assessment
  • Mental health screening
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Temporary support for clients
  • Tobacco use assessment
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Activities

  • Life skills workshops

Settings

  • City

Policies

  • Smoking allowed in designated areas
  • Vaping allowed in designated areas

Ownership Type

  • For-profit

Quality and Trust


Reviews and Ratings

(107)
  • Clients appreciate the compassionate and non-judgmental approach of the staff.
  • The variety of services and flexible scheduling options are highly praised.
  • Many clients report significant improvements in their mental health and overall well-being.
Access Behavioral Health Services
Call 208-338-4699

How we research treatment facilities

Across the site, our team has conducted over 1,000 pre-admissions calls to better understand the patient experience, interviewed facility clinical leaders, performed facility background checks, and compared our information against trusted public data sources.

Our research process begins with data from the Substance Abuse and Mental Health Services Administration (SAMHSA), accrediting bodies including The Joint Commission and CARF, government licensing agencies, and other trusted sources. From there, our team conducts significant original research, including:

- Pre-admissions calls: We speak with admissions staff to get a candid picture of patient experience.

- Background checks: We review complaints from past clients, media reports, actions taken by accrediting bodies, and positive recognition from notable organizations.

- Clinical interviews: We have in-depth conversations with clinical leadership, often lasting up to one hour, that give us a better understanding of clinical care.

- Data partnerships: We ingest and analyze exclusive data that provides information about in-network insurance status, cost, and more.

Research varies by facility. Each facility profile shows which research steps we completed and when each step was last performed. Learn more about our research process and background checks.

How we evaluate treatment facilities

These data help us develop a Trust Score for each facility—a simple letter grade that helps you assess how much confidence to place in a facility based on the information available to us. Trust Score considers accreditation, operating history, notable recognition, and concerns identified during our background check. Our Trust Score is an objective rating that is never influenced by advertiser payment. Learn more about our Trust Score methodology.

Important disclaimer

We cannot guarantee the quality of treatment at any facility. We cannot independently confirm the accuracy of every data point, and some information may become outdated or change over time. A Trust Score is a starting point, not a guarantee of treatment quality or outcomes. Please contact us if you would like to update or correct facility information.