Crossroads - Arcadia
Overview
Crossroads – Arcadia in Phoenix offers men a structured, peer-guided addiction recovery setting with 72 residential beds and outpatient care options. The campus features furnished housing, outdoor group spaces, a dining hall, and recreation courts that foster accountability and community. Treatment combines counseling, psychoeducational groups, and medications for addiction treatment, with added support for mental health disorders and trauma. Vocational training and aftercare programs help clients prepare for independence and sustained recovery.
Ages Served
- Adults (Ages 26-64)
- Young Adults (Ages 18-25)
Genders Accepted
- Male
Languages Served
- Spanish
- English
Treatment
- Intensive outpatient treatment (IOP)
- Long-term residential
- Outpatient (methadone/buprenorphine or naltrexone treatment)
- Regular outpatient treatment
- Short-term residential
Special Programs
- Service members
- Adult men
- Court referrals
- Military families
- Past domestic violence
- Past sexual abuse
- Past trauma
- Mental health disorders
- HIV/AIDS
- Veterans
- Pain management
- Seniors
- Young adults
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Peer-Guided Recovery for Men
Crossroads – Arcadia provides treatment designed exclusively for men in Phoenix. The 72-bed campus offers fully furnished housing, a community dining hall, landscaped gathering areas, and recreation courts. Staff are available 24/7, while clients participate in therapy, life skills training, and peer mentorship that fosters accountability and community.
Structured Right Track Program
Arcadia follows the Right Track model, where consistent schedules and recovery-focused routines guide daily life. Men engage in individual and group counseling, weekly testing, and psychoeducational groups on relapse prevention, conflict resolution, coping skills, and anger management. Recreational activities and family involvement are built into the program to balance treatment with connection and structure.
Integrated Care and Medications
Alongside therapy, Arcadia offers access to medications for addiction treatment, including buprenorphine and naltrexone, as well as medications for alcohol use disorder. Care is also available for co-occurring conditions like mental health disorders, trauma, and chronic pain. This integrated approach helps men address both substance use and related health needs.
Outpatient and Continuing Support
For men stepping down from residential care, Arcadia offers intensive outpatient treatment. Clients may continue living on campus, working during the day, and attending treatment in the evenings. The Crossroads Aftercare Program provides outpatient counseling, telehealth options, and group meetings to support long-term stability and relapse prevention.
Client Reviews
Many clients credit Crossroads with saving their lives and describe meaningful peer support and dedicated staff. At the same time, some reviews raise concerns about professionalism, structure, and communication with families.
- Treatment Quality & Outcomes (75% positive): Many reviewers say Crossroads gave them the tools to stay sober and rebuild their lives, while a few felt progress was undermined by inconsistent staff oversight.
- Staff & Care Experience (65% positive): Clients often value staff with lived experience in recovery, saying it makes them relatable. However, others raised concerns about staff professionalism. "All of the staff have been through what the clients have been through… they can relate."
- Facility & Environment: Several reviews highlight clean grounds and a sense of community. "Nice roomy facility. Great program."
- Support & Community: Alumni and residents often describe a strong brotherhood and peer support network that continues after treatment. Some concerns were raised about inclusivity and staff response to conflicts. "There’s a strong brotherhood with the residents there."
- Access & Process: A few reviewers reported challenges with admissions, abrupt discharges, or lack of communication with families. Some suggested clearer scheduling and more family involvement would strengthen the program.
Cost and Insurance
Insurance Accepted
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- Other Private Insurance
Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.
Cost
$ - Low Cost Facility
Cost ratings are our best estimates to help guide you, not guarantees. Actual costs may vary with treatment, insurance, and other factors. While we aim for accuracy, details may change.
Financial Assistance
- Does not offer Free
- Does offer Payment assistance
- Does offer Sliding fee scale
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Treatment
Treatment Setting
- Intensive outpatient treatment (IOP)
- Long-term residential
- Outpatient (methadone/buprenorphine or naltrexone treatment)
- Regular outpatient treatment
- Short-term residential
Treatment Approaches
- 12-step program support
- Anger control support
- Cognitive behavioral therapy (CBT)
- Motivational interviewing
- Relapse prevention support
- Substance use counseling
Additional Support and Services
- Case management support
- Domestic violence support
- Help with transportation
- HIV early intervention services
- Mental health support
- Social skills training
Counseling and Education
- General health education services
- Group therapy
- Hepatitis education and support
- HIV/AIDS education and support
- Job training and educational support
- One-on-one counseling
- Substance use education
- Tobacco and vaping cessation counseling
Transition Support
- Discharge and next steps planning
- Ongoing recovery care
- Overdose prevention and naloxone education
- Post-discharge follow-up
Testing & Pre-Treatment
- Breathalyzer testing for alcohol
- Hepatitis B testing
- Hepatitis C testing
- Mental health screening
- Oral fluid testing for drugs or alcohol
- Substance use assessment
- Temporary support for clients
- Testing for HIV
- Testing for Sexually Transmitted Infections
- Tobacco use assessment
- Tuberculosis screening
- Urine testing for drugs or alcohol
- Substance use screening
Amenities and Experiences
Amenities
- Basketball court
- Gourmet meals
- Business center
- Gardens
- Healthy meals
- In-house chef
- Library or reading room
- Outdoor relaxation lounge
- Ping pong table
Room Amenities
- Internet access
- Laundry service
- Outdoor space
- Shared bathroom
- Personal storage/safe
- Shared room options
Activities
- Games
- Secular meetings
- Gender-specific support groups
- Job training
- Life skills workshops
Settings
- City
- Desert
Policies
- Allows internet access
- Smoking allowed in designated areas
- Vaping allowed in designated areas
Ownership Type
- Non-profit
Quality and Trust
Reviews and Ratings
- Staff members have personal experience with addiction, enhancing their ability to relate to clients.
- The program includes daily AA meetings and a structured schedule to promote accountability and responsibility.
- Clients report significant improvements in their lives, with many achieving long-term sobriety after completing the program.
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View all facilities in FloridaHow we research treatment facilities
Across the site, our team has conducted over 1,000 pre-admissions calls to better understand the patient experience, interviewed facility clinical leaders, performed facility background checks, and compared our information against trusted public data sources.
Our research process begins with data from the Substance Abuse and Mental Health Services Administration (SAMHSA), accrediting bodies including The Joint Commission and CARF, government licensing agencies, and other trusted sources. From there, our team conducts significant original research, including:
- Pre-admissions calls: We speak with admissions staff to get a candid picture of patient experience.
- Background checks: We review complaints from past clients, media reports, actions taken by accrediting bodies, and positive recognition from notable organizations.
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These data help us develop a Trust Score for each facility—a simple letter grade that helps you assess how much confidence to place in a facility based on the information available to us. Trust Score considers accreditation, operating history, notable recognition, and concerns identified during our background check. Our Trust Score is an objective rating that is never influenced by advertiser payment. Learn more about our Trust Score methodology.
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