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Overview

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Crossroads – Flower Campus in Phoenix offers a highly structured, 50-bed residential program for men struggling with addiction. With 24/7 support, peer-guided care, and an emphasis on 12-Step recovery, the campus provides evidence-based therapy, relapse prevention, and life-skills training in a supportive community setting.

Address

1632 East Flower Street
Phoenix, AZ 85016

Directions

Ages Served

  • Adults (Ages 26-64)
  • Young Adults (Ages 18-25)

Genders Accepted

  • Male

Languages Served

  • Spanish
  • English

Treatment

  • Intensive outpatient treatment (IOP)
  • Long-term residential
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Short-term residential

Special Programs

  • Service members
  • Adult men
  • Court referrals
  • Military families
  • Past domestic violence
  • Past sexual abuse
  • Past trauma
  • Mental health disorders
  • HIV/AIDS
  • Veterans
  • Pain management
  • Seniors
  • Young adults

Peer-Guided Recovery and Community Support

Many staff have lived experience in recovery, offering clients a unique blend of empathy and accountability. This approach fosters trust and relatability, showing residents that lasting recovery is possible. The program emphasizes 12-Step practices and community-based support, with on-site AA meetings that connect men to a broader recovery network. A sense of brotherhood and fellowship is at the heart of daily life, helping residents strengthen their motivation through shared experience.

Structured Treatment with Real-Life Skills

Residents participate in individual and group counseling, relapse prevention education, and psychoeducational groups six days per week. Programming addresses anger management, coping skills, conflict resolution, and other challenges men often face during early recovery. Weekly testing, peer mentoring, and family involvement provide additional layers of accountability. By combining therapeutic interventions with real-world skill building, the program prepares residents to navigate life with confidence after discharge.

A Campus Designed to Promote Community and Stability

The campus offers fully furnished two- and three-bedroom units, individual locked storage, and free laundry facilities. Shared meals are served in a commercial kitchen and dining hall, reinforcing community connection. Outdoor spaces include landscaped courtyards, walking paths, and a basketball court that encourage recreation and fellowship among the men. A community classroom with a television provides space for group learning and activities. These accommodations are designed to balance comfort and accountability, creating a stable backdrop for the hard work of recovery.

Client Reviews

Clients frequently highlight the compassionate staff and supportive environment, while also noting that some areas could be refined to better meet individual needs.

  • Staff & Care Experience (90% positive): Many reviewers describe staff as kind, attentive, and genuinely invested in client success. “The staff here is more than amazing.”
  • Treatment Quality & Outcomes (85% positive): Clients report meaningful progress and lasting skills gained through therapy and structured programming, though a few suggest aftercare planning could be stronger.
  • Facility & Environment: The setting is often described as comfortable and well-maintained, creating a safe backdrop for recovery. “The facility is clean and welcoming.”
  • Support & Community: Alumni often value the peer connections built during treatment, mentioning that the sense of community extends beyond discharge.

Cost and Insurance

Insurance Accepted

  • Aetna
  • Other Private Insurance
  • Medicaid
  • IHS-funded
  • TRICARE
  • State insurance

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Cost

$ - Low Cost Facility

Cost ratings are our best estimates to help guide you, not guarantees. Actual costs may vary with treatment, insurance, and other factors. While we aim for accuracy, details may change.

Financial Assistance

  • Does not offer Free
  • Does offer Payment assistance
  • Does offer Sliding fee scale

Treatment

Treatment Setting

  • Intensive outpatient treatment (IOP)
  • Long-term residential
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Short-term residential

Treatment Approaches

  • 12-step program support
  • Anger control support
  • Cognitive behavioral therapy (CBT)
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling

Additional Support and Services

  • Case management support
  • Domestic violence support
  • Help with transportation
  • HIV early intervention services
  • Mental health support
  • Social skills training

Counseling and Education

  • General health education services
  • Group therapy
  • Hepatitis education and support
  • HIV/AIDS education and support
  • Job training and educational support
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education
  • Post-discharge follow-up

Testing & Pre-Treatment

  • Breathalyzer testing for alcohol
  • Hepatitis B testing
  • Hepatitis C testing
  • Mental health screening
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Temporary support for clients
  • Testing for HIV
  • Testing for Sexually Transmitted Infections
  • Tobacco use assessment
  • Tuberculosis screening
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Amenities

  • Basketball court
  • Access to nature
  • Gardens
  • Healthy meals
  • In-house chef
  • Walking paths

Room Amenities

  • Laundry service
  • Outdoor space
  • Shared bathroom
  • TV
  • Personal storage/safe
  • Shared room options

Activities

  • Secular meetings
  • Gender-specific support groups
  • Job training
  • Life skills workshops
  • Spiritual or faith-based services

Settings

  • City
  • Desert

Policies

  • Smoking allowed in designated areas
  • Vaping allowed in designated areas

Ownership Type

  • Non-profit

Quality and Trust


Reviews and Ratings

(27)
  • The staff at Crossroads is praised for their compassion and personal experience with addiction recovery.
  • Many residents report feeling a sense of rebirth and purpose after their time at the facility.
  • Crossroads is recognized as a place where miracles happen, significantly impacting the lives of those struggling with addiction.
Crossroads
Call 602-274-0730

How we research treatment facilities

Across the site, our team has conducted over 1,000 pre-admissions calls to better understand the patient experience, interviewed facility clinical leaders, performed facility background checks, and compared our information against trusted public data sources.

Our research process begins with data from the Substance Abuse and Mental Health Services Administration (SAMHSA), accrediting bodies including The Joint Commission and CARF, government licensing agencies, and other trusted sources. From there, our team conducts significant original research, including:

- Pre-admissions calls: We speak with admissions staff to get a candid picture of patient experience.

- Background checks: We review complaints from past clients, media reports, actions taken by accrediting bodies, and positive recognition from notable organizations.

- Clinical interviews: We have in-depth conversations with clinical leadership, often lasting up to one hour, that give us a better understanding of clinical care.

- Data partnerships: We ingest and analyze exclusive data that provides information about in-network insurance status, cost, and more.

Research varies by facility. Each facility profile shows which research steps we completed and when each step was last performed. Learn more about our research process and background checks.

How we evaluate treatment facilities

These data help us develop a Trust Score for each facility—a simple letter grade that helps you assess how much confidence to place in a facility based on the information available to us. Trust Score considers accreditation, operating history, notable recognition, and concerns identified during our background check. Our Trust Score is an objective rating that is never influenced by advertiser payment. Learn more about our Trust Score methodology.

Important disclaimer

We cannot guarantee the quality of treatment at any facility. We cannot independently confirm the accuracy of every data point, and some information may become outdated or change over time. A Trust Score is a starting point, not a guarantee of treatment quality or outcomes. Please contact us if you would like to update or correct facility information.