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Crossroads Treatment Center Harrisonburg

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Overview

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Crossroads Treatment Centers is an industry-leading provider with over 100 locations offering affordable, same-day outpatient care for opioid use disorder. The intake process takes under 10 minutes, and treatment emphasizes harm reduction in an accessible, welcoming environment. Crossroads focuses on whole-person care, offering a 24/7/365 phone line, counseling, peer support, and coordination of services like housing, food access, transportation, employment, and more. Commercial insurance, Medicaid, Medicare, TRICARE, and self-pay are accepted. Grant funding may also be available to help cover costs.

Address

322 Neff Ave.
Harrisonburg, VA 22801

Directions

Ages Served

  • Adults (Ages 26-64)
  • Young Adults (Ages 18-25)

Genders Accepted

  • Female
  • Male

Languages Served

  • English

Treatment

  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Regular outpatient treatment

Special Programs

  • Adult men
  • Adult women
  • Pregnant/postpartum

Medication-Based Treatment

Crossroads offers a range of FDA-approved medications for addiction treatment (MAT) for opioid use disorders and co-occurring conditions such as alcohol use disorder. The clinical team assesses each person individually to determine which medications will work best, taking into account their personal health history and treatment goals. The right medication depends on each person’s specific situation and may be administered every day, week, or month. Treatment options may include Methadone, oral buprenorphine like Subutex or Suboxone, or long-acting injectable medications like Sublocade, Brixadi, or Vivitrol. “Patients are seen frequently — especially early in treatment — to provide strong support when it matters most.” — Crossroads Chief Medical Officer, Dr. James Stephen

Counseling and Peer Support

Depending on the center location, Crossroads offers comprehensive counseling and peer support services alongside medication management. The care team pays close attention to how substance use may correlate to co-occurring mental health conditions. Counseling sessions can be arranged in person or virtually and adapted to individual needs. Group counseling is also available. These sessions are designed to help build coping skills, maintain motivation, and support long-term recovery. Peer support is led by staff who are in recovery and who can connect with clients regarding shared-lived experiences. “Our care is personalized, compassionate, and built on partnership — because lasting recovery happens when people feel supported and understood.” — Crossroads Chief Medical Officer, Dr. James Stephen

Working with a Multidisciplinary Team

Nurses, counselors, care managers, medical providers, peer recovery coaches, and patient ambassadors collaborate to ensure clients’ needs are met. Clients frequently see the same team members throughout treatment, which helps build trusting relationships and provides stability during the recovery journey. During the first visit to Crossroads, the care team takes time to get to know each client and conducts detailed assessments. They will explain every step of the process so clients feel comfortable with their care plan and medication schedule.

Instant, Accessible Care

Crossroads focuses on helping people get the care they need in a fast, accessible way. In certain states, clients can connect to care via Crossroads’ Instant Intake program, which provides same-day virtual appointments to begin the intake process right away. During the initial call, the care team will verify client information, evaluate the client and, if appropriate, send a prescription to their preferred pharmacy for pickup. The care team will follow up within seven days and answer questions so clients can start treatment quickly. “Our model is designed to be flexible, low-barrier, and centered on helping patients succeed.” — Crossroads Chief Medical Officer, Dr. James Stephen

Help with Practical Needs

Assistance is provided to people who are facing unstable housing situations or employment challenges. Care coordinators partner with community services to connect clients to needed resources. People can also be directed to information for finding free or reduced-cost food, housing assistance, employment services, or other community support programs.

Client Reviews

Clients describe Crossroads Treatment Center of Harrisonburg as a caring and supportive place for recovery. Reviews most often highlight compassionate staff, meaningful help with sobriety, and a respectful environment, while a smaller number of reviews mention frustrations with scheduling and prescription coordination.

  • Staff & Care Experience (100% positive): Reviews consistently praise staff for being compassionate, respectful, and attentive across counseling, medical, and front-desk interactions. Many clients say staff members take time to listen and create a welcoming atmosphere that feels supportive rather than clinical. “They take their time to listen to you.”
  • Treatment Quality & Outcomes (80% positive): Many reviewers say the program helped them maintain sobriety or make major progress in recovery, with several describing the experience as life-changing. Clients frequently mention feeling genuinely supported during difficult periods of their lives. “This place changed my life for the better.”
  • Support & Community (100% positive): Clients often describe feeling encouraged and understood throughout treatment, with reviews emphasizing kindness, compassion, and emotional support. “Great people that care, listen and give you the help you need.”
  • Access & Process (45% positive): Some reviews appreciate the straightforward intake process and efficient visits. Some concerns focus on appointment delays and scheduling flexibility. “You don't have to go through a bunch of hoops just to get the help you need.”
  • Facility & Environment (100% positive): A smaller but consistent group of reviews mentions a calm, clean, and comfortable office environment that supports recovery. Clients describe the setting as welcoming and easy to navigate. “The office is always calm and clean.”

Facility Transparency

  • Verified by Start Your Recovery: On May 14, 2026, our research team conducted a comprehensive review of this facility's advertising claims, registrations from public health departments, national accrediting bodies, and SAMHSA.

Cost and Insurance

Insurance Accepted

  • Anthem
  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Health Net
  • Humana
  • Kaiser Permanente
  • UnitedHealthcare
  • Ambetter
  • CareSource
  • Molina Healthcare
  • Other Private Insurance
  • Medicare
  • Medicaid
  • TRICARE

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Financial Assistance

  • Does not offer Free
  • Does offer Payment assistance
  • Does not offer Sliding fee scale

Treatment

Treatment Setting

  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Regular outpatient treatment

Treatment Approaches

  • Cognitive behavioral therapy (CBT)
  • Relapse prevention support
  • Substance use counseling

Additional Support and Services

  • Case management support
  • Help with transportation
  • Mental health support

Counseling and Education

  • Group therapy
  • One-on-one counseling
  • Substance use education

Transition Support

  • Overdose prevention and naloxone education

Testing & Pre-Treatment

  • Comprehensive health checkup

Amenities and Experiences

Settings

  • City

Ownership Type

  • For-profit

Quality and Trust

A

Trust Score

A simple A–E grade that offers a quick view of how much confidence you might place in a facility—based on public and self-reported data. It’s not a guarantee of quality or outcomes, but a data-informed tool to help guide your search. More on our methodology.

Commission on Accreditation of Rehabilitation Facilities

CARF reviews rehab programs to make sure they provide respectful, effective, and personalized care. For addiction treatment, CARF uses standards developed with the American Society of Addiction Medicine (ASAM), so this accreditation shows the program follows trusted, evidence-based guidelines for treating substance use.

Learn more

Patient Outcomes

All outcomes data, including any claims of third-party verification, are provided by this facility. These data have not been independently verified by us and do not guarantee your individual results.

90% + patients

in full remission at 12 months of treatment

52% reduction

in hospitalizations

150% higher

6-month retention than the national average

67% of patients

remain in treatment through 180 days


Reviews and Ratings

(28)
  • Staff are repeatedly praised for being caring, compassionate, friendly, and respectful.
  • Many reviewers say the center helped them maintain sobriety and turn their lives around.
  • The office experience is described as calm, clean, organized, and easy to navigate.
Crossroads Treatment Center Harrisonburg
Call 888-526-7681

Start Your Recovery provides facility information using publicly available data from the Substance Abuse and Mental Health Services Administration as well as other sources. We cannot independently verify the accuracy of all data. Start Your Recovery does not guarantee the quality of care or results of working with any provider or treatment facility. Please contact us if you are the proprietor of a facility and have updates or corrections to site content. The information provided on this site is intended for educational purposes, and is not a substitute for professional medical guidance or treatment.