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Overview

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Crossroads – West in Phoenix provides structured residential treatment for men in a 56-bed, peer-guided setting. The program combines evidence-based therapies with 12-Step meetings, recreation, and aftercare support, creating a community-driven environment where men can stabilize, build skills, and strengthen recovery.

Address

7523 North 35th Avenue
Phoenix, AZ 85051

Directions

Ages Served

  • Adults (Ages 26-64)
  • Young Adults (Ages 18-25)

Genders Accepted

  • Male

Languages Served

  • Spanish
  • English

Treatment

  • Intensive outpatient treatment (IOP)
  • Long-term residential
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Short-term residential

Special Programs

  • Service members
  • Adult men
  • Court referrals
  • Military families
  • Past domestic violence
  • Past sexual abuse
  • Past trauma
  • Mental health disorders
  • HIV/AIDS
  • Veterans
  • Pain management
  • Seniors
  • Young adults

Peer-Guided Recovery for Men

The facility’s approach combines professional oversight with support from individuals who have lived through recovery themselves. This model creates accountability and practical mentorship, helping residents not only build coping skills but also see recovery modeled in daily life. As a men-only program, it also fosters shared understanding, camaraderie, and connection among residents who face similar challenges.

On-Site Recovery Meetings Keeps Care Accessible

Alcoholics Anonymous, Crystal Meth Anonymous, SMART Recovery, and other peer-led meetings are hosted right on campus. By holding these directly on-site, residents are able to stay consistently engaged in recovery practices without leaving the safety and structure of the campus. This built-in support system reinforces accountability and helps men establish long-term networks that extend beyond their time in treatment.

Comfortable Living Spaces That Emphasize Both Community and Responsibility

Residents live in fully furnished two- and three-bedroom units, share meals in a commercial kitchen and dining hall, and gather in a spacious meeting hall and lounge. Outdoor areas include a courtyard for family visits and a large grass field for football, volleyball, croquet, and horseshoes. Free laundry facilities, secure storage, and recreation options help create a safe, supportive space that balances daily responsibility with opportunities for connection and renewal.

Aftercare and Ongoing Support

Personalized aftercare plans offer outpatient and telehealth services, as well as a continuing care model that emphasizes relapse prevention, ongoing counseling, and maintaining recovery connections. For many men, this step-down support is vital for sustaining progress as they reintegrate into work, family, and community life.

Client Reviews

Recent feedback emphasizes the strong peer community and lasting recovery impact, while some reviews note challenges with communication and facility management. Overall, most clients describe meaningful support and progress in their recovery journey.

  • Treatment Quality & Outcomes (85% positive): Many clients credit the program with life-changing results, from building long-term sobriety to developing relapse prevention skills. "This recovery center saved my life."
  • Support & Community (90% positive): The recovery network and meetings stand out, with alumni and peers described as uplifting and essential for long-term stability. "Sobriety ROCKS!"
  • Staff & Care Experience: Some describe caring, helpful staff, while others report concerns about management responsiveness and support.
  • Facility & Environment (60% positive): Several highlight good food and a safe setting, but a few raise concerns about upkeep and comfort.
  • Access & Process: A number of reviews point to confusion around communication, visitation, or policies—an area where greater clarity could strengthen the experience for clients and families.

Cost and Insurance

Insurance Accepted

  • Aetna
  • Blue Cross Blue Shield
  • Optum
  • UnitedHealthcare
  • Ambetter
  • Molina Healthcare
  • Other Private Insurance
  • Medicaid
  • IHS-funded
  • TRICARE
  • State insurance

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Cost

$ - Low Cost Facility

Cost ratings are our best estimates to help guide you, not guarantees. Actual costs may vary with treatment, insurance, and other factors. While we aim for accuracy, details may change.

Financial Assistance

  • Does not offer Free
  • Does offer Payment assistance
  • Does offer Sliding fee scale

Treatment

Treatment Setting

  • Intensive outpatient treatment (IOP)
  • Long-term residential
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Short-term residential

Treatment Approaches

  • 12-step program support
  • Anger control support
  • Brief intervention
  • Cognitive behavioral therapy (CBT)
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling

Additional Support and Services

  • Case management support
  • Domestic violence support
  • Help with transportation
  • HIV early intervention services
  • Mental health support
  • Social skills training

Counseling and Education

  • General health education services
  • Group therapy
  • Hepatitis education and support
  • HIV/AIDS education and support
  • Job training and educational support
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education
  • Post-discharge follow-up

Testing & Pre-Treatment

  • Breathalyzer testing for alcohol
  • Hepatitis B testing
  • Hepatitis C testing
  • Mental health screening
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Temporary support for clients
  • Testing for HIV
  • Testing for Sexually Transmitted Infections
  • Tobacco use assessment
  • Tuberculosis screening
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Amenities

  • Basketball court
  • Access to nature
  • Healthy meals
  • In-house chef
  • Outdoor relaxation lounge
  • Relaxation lounge

Room Amenities

  • Laundry service
  • Outdoor space
  • Shared bathroom
  • TV
  • Personal storage/safe
  • Shared room options

Activities

  • Games
  • Secular meetings
  • Fitness activities
  • Gender-specific support groups
  • Job training
  • Life skills workshops
  • Spiritual or faith-based services

Settings

  • City
  • Desert

Policies

  • Smoking allowed in designated areas
  • Vaping allowed in designated areas

Ownership Type

  • Non-profit

Quality and Trust


Reviews and Ratings

(0)
Crossroads
Call 602-249-8002

How we research treatment facilities

Across the site, our team has conducted over 1,000 pre-admissions calls to better understand the patient experience, interviewed facility clinical leaders, performed facility background checks, and compared our information against trusted public data sources.

Our research process begins with data from the Substance Abuse and Mental Health Services Administration (SAMHSA), accrediting bodies including The Joint Commission and CARF, government licensing agencies, and other trusted sources. From there, our team conducts significant original research, including:

- Pre-admissions calls: We speak with admissions staff to get a candid picture of patient experience.

- Background checks: We review complaints from past clients, media reports, actions taken by accrediting bodies, and positive recognition from notable organizations.

- Clinical interviews: We have in-depth conversations with clinical leadership, often lasting up to one hour, that give us a better understanding of clinical care.

- Data partnerships: We ingest and analyze exclusive data that provides information about in-network insurance status, cost, and more.

Research varies by facility. Each facility profile shows which research steps we completed and when each step was last performed. Learn more about our research process and background checks.

How we evaluate treatment facilities

These data help us develop a Trust Score for each facility—a simple letter grade that helps you assess how much confidence to place in a facility based on the information available to us. Trust Score considers accreditation, operating history, notable recognition, and concerns identified during our background check. Our Trust Score is an objective rating that is never influenced by advertiser payment. Learn more about our Trust Score methodology.

Important disclaimer

We cannot guarantee the quality of treatment at any facility. We cannot independently confirm the accuracy of every data point, and some information may become outdated or change over time. A Trust Score is a starting point, not a guarantee of treatment quality or outcomes. Please contact us if you would like to update or correct facility information.