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Helio Health Inc - Elements SRR

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Overview

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Helio Health’s Elements SRR offers residential substance use treatment for adults in Liverpool that moves from stabilization to rehabilitation and reintegration. The program provides 24/7 medical monitoring, medications for addiction treatment, trauma-informed care, and transportation assistance. Case management supports housing, work, and ongoing aftercare planning. Clients live in shared or semi-private rooms and follow a structured daily schedule.

Address


Liverpool, NY 13088

Directions

Ages Served

  • Adults (Ages 26-64)
  • Young Adults (Ages 18-25)

Genders Accepted

  • Female
  • Male

Languages Served

  • English

Treatment

  • Long-term residential

Special Programs

  • Adult men
  • Adult women
  • Court referrals
  • Past trauma
  • Mental health disorders

A Residential Program Built Around Stabilization, Rehabilitation, and Reintegration

Elements SRR is a residential program in Liverpool that organizes care around three phases, including stabilization, rehabilitation, and reintegration. Stabilization is designed for people working through withdrawal symptoms, intense cravings, and psychiatric or medical concerns, with staff available around the clock for assessment, monitoring, and support. As clients become more medically and emotionally stable, the program shifts toward skills-building and preparation for the next step in recovery.

24/7 Medical Monitoring With Integrated Behavioral Health Support

Care includes continuous staffing and medically supervised monitoring, along with medication management when clinically appropriate. The program also offers integrated support for co-occurring mental health needs, so clients can address substance use alongside mental health and overall health. Medications for addiction treatment (MAT) may include options such as buprenorphine or naltrexone, and the program also provides counseling and education to support relapse prevention and long-term stability.

Trauma-Informed, Evidence-Based Counseling and Group Support

Treatment is described as evidence-based, person-centered, and trauma-informed. Clients participate in individual and group counseling, with approaches that can include cognitive behavioral therapy (CBT), motivational interviewing, contingency management, and 12-step facilitation. Programming is paired with recovery education and structured activities to help clients build coping strategies, strengthen accountability, and practice healthier routines in a supportive setting.

Practical Supports for Life After Residential Treatment

Elements SRR places emphasis on reintegration planning, including discharge planning and care coordination that begins early in the stay. Case management and coordination of care can help clients connect with housing services, vocational counseling, community supports, and outpatient referrals after discharge. The program also offers naloxone and overdose education, outcome follow-up, peer support options, and assistance accessing social services. Transportation assistance may help reduce barriers to staying connected to care.

Daily Living and On-Site Amenities That Support Routine

The living environment is structured and secure, with separate accommodations for men and women and shared or semi-private rooms. On-site features include daily meal service, indoor common areas, lounge space with television, and a fitness room. Smoking and vaping are not permitted, which can be helpful for people seeking a more health-focused environment while they work on stabilization and recovery.

Cost and Insurance

Insurance Accepted

  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Optum
  • UnitedHealthcare
  • Fidelis Care
  • MVP Health Plan
  • Molina Healthcare
  • WellCare
  • Other Private Insurance
  • Medicaid

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Financial Assistance

  • Does not offer Free
  • Does not offer Payment assistance
  • Does offer Sliding fee scale

Treatment

Treatment Setting

  • Long-term residential

Treatment Approaches

  • 12-step program support
  • Anger control support
  • Cognitive behavioral therapy (CBT)
  • Incentive-based therapy
  • Matrix Model program
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling
  • Trauma-focused counseling

Additional Support and Services

  • Case management support
  • Help with transportation
  • Mental health support
  • Social skills training

Counseling and Education

  • Couples counseling
  • Family therapy
  • General health education services
  • Group therapy
  • Hepatitis education and support
  • HIV/AIDS education and support
  • Job training and educational support
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education
  • Post-discharge follow-up

Testing & Pre-Treatment

  • Breathalyzer testing for alcohol
  • Community outreach and support
  • Comprehensive health checkup
  • Hepatitis B testing
  • Hepatitis C testing
  • Mental health screening
  • Monitoring for metabolic syndrome
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Temporary support for clients
  • Testing for HIV
  • Testing for Sexually Transmitted Infections
  • Tobacco use assessment
  • Tuberculosis screening
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Amenities

  • Fitness center

Room Amenities

  • TV
  • Shared room options

Activities

  • Fitness activities
  • Job training
  • Life skills workshops

Policies

  • No smoking allowed
  • No vaping allowed

Ownership Type

  • Non-profit

Quality and Trust


Helio Health Inc
Call 315-883-1589

How we research treatment facilities

Across the site, our team has conducted over 1,000 pre-admissions calls to better understand the patient experience, interviewed facility clinical leaders, performed facility background checks, and compared our information against trusted public data sources.

Our research process begins with data from the Substance Abuse and Mental Health Services Administration (SAMHSA), accrediting bodies including The Joint Commission and CARF, government licensing agencies, and other trusted sources. From there, our team conducts significant original research, including:

- Pre-admissions calls: We speak with admissions staff to get a candid picture of patient experience.

- Background checks: We review complaints from past clients, media reports, actions taken by accrediting bodies, and positive recognition from notable organizations.

- Clinical interviews: We have in-depth conversations with clinical leadership, often lasting up to one hour, that give us a better understanding of clinical care.

- Data partnerships: We ingest and analyze exclusive data that provides information about in-network insurance status, cost, and more.

Research varies by facility. Each facility profile shows which research steps we completed and when each step was last performed. Learn more about our research process and background checks.

How we evaluate treatment facilities

These data help us develop a Trust Score for each facility—a simple letter grade that helps you assess how much confidence to place in a facility based on the information available to us. Trust Score considers accreditation, operating history, notable recognition, and concerns identified during our background check. Our Trust Score is an objective rating that is never influenced by advertiser payment. Learn more about our Trust Score methodology.

Important disclaimer

We cannot guarantee the quality of treatment at any facility. We cannot independently confirm the accuracy of every data point, and some information may become outdated or change over time. A Trust Score is a starting point, not a guarantee of treatment quality or outcomes. Please contact us if you would like to update or correct facility information.