New Directions Inc (Closed)

Support Designed for Families and Young People

Treatment programs help adolescents and young adults facing substance use and emotional health struggles. The center emphasizes developmental support—helping teens and young adults address anxiety, depression, stress, or trauma while also staying engaged in school, preparing for work, and learning coping skills that carry into adulthood.

Long-Term Community for Clients and Their Loved Ones

Following treatment, families and alumni can stay connected through the free Companion App. This tool offers anonymous discussion forums, planning tools, and a resource library designed for parents, caregivers, and friends of those in recovery. It provides practical ways to stay informed and engaged, even after formal treatment ends. By combining online community with educational resources, the app helps families maintain involvement while giving alumni steady access to encouragement and accountability beyond the program’s walls.

Client Reviews

Clients often highlight the role of caring staff and the long-term impact of treatment, while some raise mention points of strict rules, peer impact, and uneven long-term outcomes.

• Staff & Care Experience (80% positive): Many clients describe staff as supportive, authentic, and life-changing, often remembering specific counselors years later. Some suggest staff turnover may affect consistency. "The staff are what dictates the mood and overall atmosphere."
• Treatment Quality & Outcomes (70% positive): Several clients report lasting sobriety and major life improvements, even decades later. Others felt they could have been more prepared for life after treatment, with some expressing desire for more consistent outcomes for their peers. "I’m 19 and still struggle but I’m alive and trying."
• Facility & Environment: The setting is seen as relatively safe, with rules that provide structure. However, some clients felt the rules were too strict and discouraging.
• Access & Process: Clients note limited therapy availability (sometimes only once a week) and long stays that felt inconsistent for the cost.
• Support & Community: Many found strong peer bonds and supportive groups during treatment, though others described disruptive peers. "I kept in contact with about 10 other kids... maybe 2 stayed sober."