Back To Top
In Crisis?

Overview

Call419-841-7701 WebsiteVisit Website

Located in Toledo’s Old West End, Zepf Center – Ashland provides accessible substance use, mental health, and integrated primary treatment in a city-based setting. Services include medical and social detox, residential treatment, and outpatient programs. Medications for addiction treatment (MAT) are also available for clients in need. With a community-centered approach, unique offerings include 24/7 crisis response, a dedicated gambling treatment program, and Safety Net, the region’s only emergency shelter for runaway and homeless youth. Added housing, vocational, and family resources emphasize the center’s focus on helping people build lasting stability beyond treatment.

Address

2005 Ashland Avenue
Toledo, OH 43620

Directions

Ages Served

  • Adults (Ages 26-64)
  • Young Adults (Ages 18-25)

Genders Accepted

  • Female
  • Male

Languages Served

  • Sign language
  • English

Treatment

  • Intensive outpatient treatment (IOP)
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Outpatient day treatment or partial hospitalization
  • Outpatient detoxification
  • Regular outpatient treatment
  • Short-term residential

Special Programs

  • Adult men
  • Court referrals
  • Past domestic violence
  • Past trauma
  • Pregnant/postpartum

Detox, Residential, and Outpatient Care

Zepf Center – Ashland delivers treatment at every level, from medically supervised detox and short-term residential care to partial hospitalization (PHP), intensive outpatient (IOP), and outpatient services. Medications for addiction treatment (MAT), including methadone, buprenorphine, and naltrexone, are combined with cognitive behavioral therapy (CBT), motivational interviewing, relapse prevention, and 12-step facilitation. This integrated approach addresses both substance use and co-occurring mental health disorders, giving people the tools to stabilize and move forward in recovery.

Around-the-Clock Crisis Intervention

The facility operates comprehensive crisis services, including a Crisis Stabilization Unit, a 23-hour observation and sobering unit, and emergency response with risk assessment and safety planning. Psychiatric urgent care for adults and youth provides same-day access to providers and medications, while Mobile Response and Stabilization Services (MRSS) bring in-home support to families with young people in crisis. These services ensure immediate help is available whenever it is needed.

Gambling, Maternal Health, and Recovery Supports

Beyond core treatment, Zepf Center offers a Gambling Treatment Program available in person and via telehealth, as well as tailored services for pregnant and postpartum individuals, trauma survivors, and justice-involved clients. Recovery supports include housing assistance, employment counseling and training, peer mentoring, recovery coaching, naloxone education, and aftercare planning. These programs connect treatment with practical tools for long-term stability.

Integrated Primary Care and Youth Shelter Services

Zepf Center integrates behavioral health with physical health by offering primary care, OB/GYN services, lab testing, and an on-site pharmacy. The Safety Net program provides Northwest Ohio’s only 24/7 shelter for runaway and homeless youth, along with a drop-in center offering meals, showers, laundry, and access to community resources. Family support groups further help loved ones learn coping strategies and strengthen relationships. This whole-person, community-based approach reflects the center’s mission of creating hope and recovery for all.

Client Reviews

At Zepf Center – SASI in Toledo, Ohio, clients share a wide range of experiences. Many appreciate the caring staff and variety of programs, while others raise concerns about wait times and inconsistent care.

  • Staff & Care Experience (55% positive): Clients often mention supportive staff who understand recovery, though some describe some instances of unprofessional behavior.
  • Treatment Quality & Outcomes (60% positive): Many report feeling safe and finding meaningful help, while others say services were inconsistent. "Highly recommend if you are suffering from addiction or mental health crisis."
  • Facility & Environment (50% positive): Reviews note comfortable meals, rooms, and activities, but some clients point to concerns of overcrowding.
  • Support & Community (65% positive): Group classes, peer support, and activities such as art and yoga are seen as valuable for building connection and staying engaged. "They have so many classes to take to keep you busy."

Cost and Insurance

Insurance Accepted

  • Anthem
  • Aetna
  • Carelon
  • Blue Cross Blue Shield
  • Cigna
  • Humana
  • UnitedHealthcare
  • First Health
  • Other Private Insurance
  • Medicare
  • Medicaid

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Financial Assistance

  • Does not offer Free
  • Does not offer Payment assistance
  • Does not offer Sliding fee scale

Treatment

Treatment Setting

  • Intensive outpatient treatment (IOP)
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Outpatient day treatment or partial hospitalization
  • Outpatient detoxification
  • Regular outpatient treatment
  • Short-term residential

Treatment Approaches

  • 12-step program support
  • Anger control support
  • Brief intervention
  • Cognitive behavioral therapy (CBT)
  • Incentive-based therapy
  • Matrix Model program
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling
  • Trauma-focused counseling

Additional Support and Services

  • Case management support
  • Domestic violence support
  • Help with transportation
  • Mental health support
  • Social skills training

Counseling and Education

  • General health education services
  • Group therapy
  • Hepatitis education and support
  • HIV/AIDS education and support
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education
  • Post-discharge follow-up

Testing & Pre-Treatment

  • Breathalyzer testing for alcohol
  • Community outreach and support
  • Comprehensive health checkup
  • Intervention and education support
  • Mental health assessment
  • Mental health screening
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Temporary support for clients
  • Tobacco use assessment
  • Tuberculosis screening
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Policies

  • Smoking allowed in designated areas
  • Vaping allowed in designated areas

Ownership Type

  • Non-profit

Quality and Trust

A

Trust Score

A simple A–E grade that offers a quick view of how much confidence you might place in a facility. It’s not a guarantee of quality or outcomes, but a data-informed tool to help guide your search. More on our methodology.

Commission on Accreditation of Rehabilitation Facilities

CARF reviews rehab programs to make sure they provide respectful, effective, and personalized care. For addiction treatment, CARF uses standards developed with the American Society of Addiction Medicine (ASAM), so this accreditation shows the program follows trusted, evidence-based guidelines for treating substance use.

Learn more

SAMHSA-certified Opioid Treatment Program

This is a federal certification for programs that offer medication like methadone or buprenorphine to treat opioid addiction. It means the center is legally approved to provide this care, follows strict safety rules, and combines medication with counseling to support long-term recovery.

Learn more

Reviews and Ratings

(92)
  • Staff includes recovering addicts who understand patients' struggles.
  • Wide range of services available, including therapy, counseling, and classes.
  • Patients feel valued and listened to, fostering a supportive community.
Zepf center
Call 419-841-7701

How we research treatment facilities

Across the site, our team has conducted over 1,000 pre-admissions calls to better understand the patient experience, interviewed facility clinical leaders, performed facility background checks, and compared our information against trusted public data sources.

Our research process begins with data from the Substance Abuse and Mental Health Services Administration (SAMHSA), accrediting bodies including The Joint Commission and CARF, government licensing agencies, and other trusted sources. From there, our team conducts significant original research, including:

- Pre-admissions calls: We speak with admissions staff to get a candid picture of patient experience.

- Background checks: We review complaints from past clients, media reports, actions taken by accrediting bodies, and positive recognition from notable organizations.

- Clinical interviews: We have in-depth conversations with clinical leadership, often lasting up to one hour, that give us a better understanding of clinical care.

- Data partnerships: We ingest and analyze exclusive data that provides information about in-network insurance status, cost, and more.

Research varies by facility. Each facility profile shows which research steps we completed and when each step was last performed. Learn more about our research process and background checks.

How we evaluate treatment facilities

These data help us develop a Trust Score for each facility—a simple letter grade that helps you assess how much confidence to place in a facility based on the information available to us. Trust Score considers accreditation, operating history, notable recognition, and concerns identified during our background check. Our Trust Score is an objective rating that is never influenced by advertiser payment. Learn more about our Trust Score methodology.

Important disclaimer

We cannot guarantee the quality of treatment at any facility. We cannot independently confirm the accuracy of every data point, and some information may become outdated or change over time. A Trust Score is a starting point, not a guarantee of treatment quality or outcomes. Please contact us if you would like to update or correct facility information.