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A Helping Hand of Wilmington

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Overview

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Set in a suburban area near downtown Wilmington, North Carolina, A Helping Hand of Wilmington offers trauma-informed outpatient programs for adults seeking help with substance use and mental health conditions. The center’s Substance Abuse Intensive Outpatient Program (SAIOP) features flexible scheduling, peer support, referrals to medications for addiction treatment (MAT) providers, and connections to community resources. Individual and couples counseling is also available. Treatment is provided at no cost for non-insured low-income clients.

Address

5013 Wrightsville Avenue
Wilmington, NC 28403

Directions

Ages Served

  • None listed

Genders Accepted

  • Female
  • Male

Languages Served

  • English

Treatment

  • Intensive outpatient treatment (IOP)
  • Regular outpatient treatment

Special Programs

  • Adult men
  • Adult women
  • Court referrals
  • Military families
  • Past domestic violence
  • Past sexual abuse
  • Past trauma
  • Mental health disorders
  • HIV/AIDS
  • Pregnant/postpartum
  • Veterans
  • Pain management
  • Seniors
  • Young adults

Structured Support for Healing

The Substance Abuse Intensive Outpatient Program (SAIOP) meets three times a week for three hours per session, so clients can stay engaged without stepping away from daily life. Sessions are made to be small enough for everyone’s voice to be heard. Each meeting blends therapist-led discussion and skill-building exercises, giving participants practical tools they can apply immediately. Morning and evening options accommodate different schedules, while the consistent group setting fosters accountability, trust, and momentum.

Trauma-Informed, Evidence-Based Care

The SAIOP blends proven therapeutic approaches, such as cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), and trauma-focused care, with a supportive, nonjudgmental environment. Each group session provides opportunities to develop relapse prevention strategies, build healthier coping skills, and process difficult experiences with peers. Counselors help clients address co-occurring mental health struggles, as well as complex situations including anger, grief, and guilt.

Removing Barriers to Treatment

For clients facing financial hardship, state-funded options make treatment possible at no cost, ensuring that help is available regardless of ability to pay. Staff can assist with scheduling, transportation planning, and connecting clients to vital community resources such as housing or food programs. Help with legal obligations is also available. Medications are not prescribed onsite, but staff can refer clients to trusted providers. By removing practical obstacles, the program helps clients focus fully on recovery and rebuilding their lives.

Individual Mental Health Counseling

The center provides one-on-one counseling for adults seeking focused support with mental health challenges. Sessions are adapted to each client’s goals, drawing on evidence-based methods and trauma-focused interventions. In a confidential setting, clients can explore personal experiences at their own pace, develop coping strategies, and identify patterns that keep them feeling stuck. Appointments are available in-person or virtually, with flexible scheduling. Clients are free to switch counselors whenever they wish to find the right therapeutic relationship.

Client Reviews

Clients frequently commend the compassionate, knowledgeable staff and the personalized, flexible care they provide. Many highlight the positive impact of group sessions and one-on-one counseling, noting a welcoming environment that fosters trust and growth. Reviewers describe lasting benefits in both recovery and personal well-being, with several citing the program’s balance of empathy and accountability as a key factor in their progress.

Cost and Insurance

Insurance Accepted

  • Aetna
  • Blue Cross Blue Shield
  • Humana
  • UnitedHealthcare
  • AmeriHealth Caritas
  • First Health
  • WellCare
  • Other Private Insurance
  • Medicare
  • Medicaid
  • State insurance

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Cost

$ - Low Cost Facility

Cost ratings are our best estimates to help guide you, not guarantees. Actual costs may vary with treatment, insurance, and other factors. While we aim for accuracy, details may change.

Financial Assistance

  • Does not offer Free
  • Does not offer Payment assistance
  • Does not offer Sliding fee scale

Treatment

Treatment Setting

  • Intensive outpatient treatment (IOP)
  • Regular outpatient treatment

Treatment Approaches

  • Anger control support
  • Cognitive behavioral therapy (CBT)
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling
  • Trauma-focused counseling

Additional Support and Services

  • Case management support
  • Mental health support
  • Social skills training

Counseling and Education

  • Couples counseling
  • Family therapy
  • Group therapy
  • One-on-one counseling
  • Substance use education

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Post-discharge follow-up

Testing & Pre-Treatment

  • Breathalyzer testing for alcohol
  • Mental health assessment
  • Mental health screening
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Temporary support for clients
  • Tobacco use assessment
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Settings

  • City
  • Coastal

Policies

  • No smoking allowed
  • No vaping allowed

Ownership Type

  • For-profit

Quality and Trust


Reviews and Ratings

(81)
  • Clients report life-changing experiences and deep gratitude towards the therapists, particularly Stephanie.
  • The staff is consistently described as kind, understanding, and non-judgmental, creating a safe space for healing.
  • Many clients have successfully overcome significant challenges, including addiction and mental health issues, thanks to the tailored support provided.
A Helping Hand of Wilmington
Call 910-796-6868

How we research treatment facilities

Across the site, our team has conducted over 1,000 pre-admissions calls to better understand the patient experience, interviewed facility clinical leaders, performed facility background checks, and compared our information against trusted public data sources.

Our research process begins with data from the Substance Abuse and Mental Health Services Administration (SAMHSA), accrediting bodies including The Joint Commission and CARF, government licensing agencies, and other trusted sources. From there, our team conducts significant original research, including:

- Pre-admissions calls: We speak with admissions staff to get a candid picture of patient experience.

- Background checks: We review complaints from past clients, media reports, actions taken by accrediting bodies, and positive recognition from notable organizations.

- Clinical interviews: We have in-depth conversations with clinical leadership, often lasting up to one hour, that give us a better understanding of clinical care.

- Data partnerships: We ingest and analyze exclusive data that provides information about in-network insurance status, cost, and more.

Research varies by facility. Each facility profile shows which research steps we completed and when each step was last performed. Learn more about our research process and background checks.

How we evaluate treatment facilities

These data help us develop a Trust Score for each facility—a simple letter grade that helps you assess how much confidence to place in a facility based on the information available to us. Trust Score considers accreditation, operating history, notable recognition, and concerns identified during our background check. Our Trust Score is an objective rating that is never influenced by advertiser payment. Learn more about our Trust Score methodology.

Important disclaimer

We cannot guarantee the quality of treatment at any facility. We cannot independently confirm the accuracy of every data point, and some information may become outdated or change over time. A Trust Score is a starting point, not a guarantee of treatment quality or outcomes. Please contact us if you would like to update or correct facility information.