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Helio Health Inc - Outpatient Clinic 2

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Overview

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Helio Health Inc – Outpatient Clinic 2 in downtown Utica offers coordinated mental health and substance use treatment in a convenient community setting. This Certified Community Behavioral Health Clinic provides therapy, psychiatric medication management, and medications for addiction treatment (MAT). The facility’s intensive outpatient program supports structured recovery, complemented by lab services, telehealth, and DWI assessments. Extended hours, walk-in access, and income-based discounts make care accessible and affordable.

Address

500 Whitesboro Street
Utica, NY 13502

Directions

Ages Served

  • None listed

Genders Accepted

  • Female
  • Male

Languages Served

  • Sign language
  • English

Treatment

  • Intensive outpatient treatment (IOP)
  • Long-term residential
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Regular outpatient treatment

Special Programs

  • Service members
  • Adolescents
  • Adult men
  • Adult women
  • Court referrals
  • Past trauma
  • Mental health disorders
  • Veterans
  • Young adults

Integrated Outpatient Care

Helio Health Inc – Outpatient Clinic 2, located in downtown Utica, is part of Helio Health’s nonprofit network dedicated to integrated, whole-person recovery. As a Certified Community Behavioral Health Clinic, it offers mental health and substance use treatment in one accessible setting. The clinic’s urban location makes it convenient for residents of the Mohawk Valley region seeking outpatient or step-down care with coordination across mental, physical, and social health needs.

Medications for Addiction Treatment (MAT)

The clinic combines therapy and medication-based care to support recovery from opioid and alcohol use disorders. Medications for addiction treatment (MAT) include buprenorphine and naltrexone, as well as acamprosate and disulfiram for alcohol use disorder. These options are offered alongside counseling and psychiatric medication management to promote stability, reduce relapse risk, and support long-term recovery goals.

Intensive and Supportive Programs

The intensive outpatient program (IOP) helps people stabilize and rebuild their lives through structured therapy sessions, four hours per day, three days per week, with frequency tapering as milestones are achieved. The program’s focus on relapse prevention, trauma recovery, and social skills development helps clients regain confidence and daily balance. On-site lab testing, DWI and impaired driver assessments, telehealth services, and sign language support enhance accessibility. Recovery services extend beyond therapy, with case management, housing support, employment counseling, peer mentoring, and suicide prevention resources.

Accessible and Affordable Care

The Utica clinic offers extended hours plus daily walk-in assessments for convenience. Most private insurance, HMOs, Medicaid, and managed care plans in Oneida County are accepted. Discounts are available based on income and family size, and staff can assist with Marketplace enrollment. Medicare and Medicare Supplemental plans are not accepted for outpatient care. Aftercare services, including peer-led support and community resource referrals, help clients maintain stability and connection after treatment ends.

Cost and Insurance

Insurance Accepted


Cost

$ - Low Cost Facility

Cost ratings are our best estimates to help guide you, not guarantees. Actual costs may vary with treatment, insurance, and other factors. While we aim for accuracy, details may change.

Financial Assistance

  • Does not offer Free
  • Does not offer Payment assistance
  • Does not offer Sliding fee scale

Treatment

Treatment Setting

  • Intensive outpatient treatment (IOP)
  • Long-term residential
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Regular outpatient treatment

Treatment Approaches

  • Anger control support
  • Brief intervention
  • Cognitive behavioral therapy (CBT)
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling
  • Trauma-focused counseling

Additional Support and Services

  • Case management support
  • Mental health support
  • Social skills training

Counseling and Education

  • Couples counseling
  • Family therapy
  • General health education services
  • Group therapy
  • Hepatitis education and support
  • HIV/AIDS education and support
  • Job training and educational support
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education

Testing & Pre-Treatment

  • Breathalyzer testing for alcohol
  • Community outreach and support
  • Comprehensive health checkup
  • Hepatitis B testing
  • Hepatitis C testing
  • Intervention and education support
  • Mental health assessment
  • Mental health screening
  • Monitoring for metabolic syndrome
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Temporary support for clients
  • Testing for Sexually Transmitted Infections
  • Tobacco use assessment
  • Tuberculosis screening
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Activities

  • Gender-specific support groups
  • Job training
  • Life skills workshops

Settings

  • City

Policies

  • No smoking allowed
  • No vaping allowed

Ownership Type

  • Non-profit

Quality and Trust


Helio Health Inc
Call 315-724-5168

How we research treatment facilities

Across the site, our team has conducted over 1,000 pre-admissions calls to better understand the patient experience, interviewed facility clinical leaders, performed facility background checks, and compared our information against trusted public data sources.

Our research process begins with data from the Substance Abuse and Mental Health Services Administration (SAMHSA), accrediting bodies including The Joint Commission and CARF, government licensing agencies, and other trusted sources. From there, our team conducts significant original research, including:

- Pre-admissions calls: We speak with admissions staff to get a candid picture of patient experience.

- Background checks: We review complaints from past clients, media reports, actions taken by accrediting bodies, and positive recognition from notable organizations.

- Clinical interviews: We have in-depth conversations with clinical leadership, often lasting up to one hour, that give us a better understanding of clinical care.

- Data partnerships: We ingest and analyze exclusive data that provides information about in-network insurance status, cost, and more.

Research varies by facility. Each facility profile shows which research steps we completed and when each step was last performed. Learn more about our research process and background checks.

How we evaluate treatment facilities

These data help us develop a Trust Score for each facility—a simple letter grade that helps you assess how much confidence to place in a facility based on the information available to us. Trust Score considers accreditation, operating history, notable recognition, and concerns identified during our background check. Our Trust Score is an objective rating that is never influenced by advertiser payment. Learn more about our Trust Score methodology.

Important disclaimer

We cannot guarantee the quality of treatment at any facility. We cannot independently confirm the accuracy of every data point, and some information may become outdated or change over time. A Trust Score is a starting point, not a guarantee of treatment quality or outcomes. Please contact us if you would like to update or correct facility information.