Master Center - Norfolk
Overview
Flexible outpatient substance use care with medications for addiction treatment (MAT), specialized therapies, and virtual options. An intensive outpatient program (IOP) is offered through telehealth, allowing clients to access structured care while living at home and attending to work, school, and education responsibilities. A dedicated addiction recovery group is offered for health professionals. The center also offers a Music in Recovery program and evidence-based, trauma-informed therapies. Virtual classes are provided for family members who want to support clients during care. Master Center Norfolk accepts private insurance, TRICARE, Medicaid, Medicare, and self-pay. Flexible payment options are available.
Ages Served
- Seniors (Ages 65+)
- Adults (Ages 26-64)
- Young Adults (Ages 18-25)
Genders Accepted
- Female
- Male
Languages Served
- English
Treatment
- Intensive outpatient treatment (IOP)
- Outpatient detoxification
- Regular outpatient treatment
Special Programs
- Service members
- Adult men
- Adult women
- Past trauma
- Veterans
- Young adults
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MAT for opioid and alcohol use disorders
When treatment begins, clients meet with a clinician who reviews their history of substance use and medical background. They also discuss client’s goals, challenges, and preferences to make sure care fits their needs. Medication options for opioid and alcohol use disorders include Suboxone and Vivitrol to help ease withdrawal symptoms and cravings and keep clients safe in the early stages of recovery.
Virtual IOP
Clients can attend IOP through telehealth four days per week for 6 weeks. They can choose between morning and evening sessions, allowing them to fit treatment around their personal schedules and needs. The morning session runs 9 a.m.-12 p.m. The evening session is held from 6-9 p.m. Care involves group therapy, one-on-one sessions, and addiction education.
Specialized therapies
Healthcare professionals receiving treatment can attend weekly groups that take work-related experiences and pressures into account. A Music in Recovery group is offered to give clients a way to work through their emotions and express themselves in a creative way. Dialectical behavior therapy (DBT) groups are designed to help clients manage stress responses and navigate difficult situations. Eye movement desensitization and reprocessing (EMDR) groups help clients work through trauma in a safe environment.
Support for long-term recovery
The center offers a Sustained Recovery Program focused on relapse prevention. This includes helping clients identify and learn to respond to their triggers. Skills taught include self-awareness and stress management. Peer recovery coaching is another main aspect of care, providing clients with a mentor who can guide them through shared lived experience. Family classes explore relationship dynamics and brain science to help loved ones better understand addiction and relate to one another.
Pre-admissions experience
We conducted a series of pre-admissions calls, the most recent on August 27, 2026, to evaluate response time, transparency, and patient experience.
When we reached out to Master Center, the admissions team was prompt and approachable. They walked us through basic IOP schedules and assessments. The conversation felt warm and informative, with clear explanations around cost.
Facility transparency
- Verified by Start Your Recovery: On September 3, 2026, our research team conducted a comprehensive review of this facility's advertising claims, registrations from public health departments, national accrediting bodies, and SAMHSA.
- Pre-admissions experience evaluation: Most recent call conducted on August 27, 2026.
Cost and Insurance
Insurance Accepted
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- First Health
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- Other Private Insurance
Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.
Financial Assistance
- Does not offer Free
- Does not offer Payment assistance
- Does not offer Sliding fee scale
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Treatment
Treatment Setting
- Intensive outpatient treatment (IOP)
- Outpatient detoxification
- Regular outpatient treatment
Treatment Approaches
- Cognitive behavioral therapy (CBT)
- Matrix Model program
- Motivational interviewing
- Relapse prevention support
- Substance use counseling
- Trauma-focused counseling
Additional Support and Services
- Case management support
- Integrated health care
- Mental health support
Counseling and Education
- Couples counseling
- Family therapy
- Group therapy
- One-on-one counseling
- Substance use education
- Tobacco and vaping cessation counseling
Transition Support
- Discharge and next steps planning
- Ongoing recovery care
Testing & Pre-Treatment
- Mental health assessment
- Mental health screening
- Substance use assessment
Amenities and Experiences
Activities
- Music therapy
- Gender-specific support groups
Settings
- City
Policies
- Smoking allowed in designated areas
- Vaping allowed in designated areas
Ownership Type
- For-profit
Quality and Trust
The Joint Commission
The Joint Commission is one of the most trusted names in healthcare. If a rehab center has this accreditation, it means they meet strong national standards for safety, treatment quality, and staff training.
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