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Master Center - Norfolk

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Overview

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Flexible outpatient substance use care with medications for addiction treatment (MAT), specialized therapies, and virtual options. An intensive outpatient program (IOP) is offered through telehealth, allowing clients to access structured care while living at home and attending to work, school, and education responsibilities. A dedicated addiction recovery group is offered for health professionals. The center also offers a Music in Recovery program and evidence-based, trauma-informed therapies. Virtual classes are provided for family members who want to support clients during care. Master Center Norfolk accepts private insurance, TRICARE, Medicaid, Medicare, and self-pay. Flexible payment options are available.

Address

701 S. Main Street, Suite 100A
Norfolk, VA 23523

Directions

Ages Served

  • Seniors (Ages 65+)
  • Adults (Ages 26-64)
  • Young Adults (Ages 18-25)

Genders Accepted

  • Female
  • Male

Languages Served

  • English

Treatment

  • Intensive outpatient treatment (IOP)
  • Outpatient detoxification
  • Regular outpatient treatment

Special Programs

  • Service members
  • Adult men
  • Adult women
  • Past trauma
  • Veterans
  • Young adults

MAT for opioid and alcohol use disorders

When treatment begins, clients meet with a clinician who reviews their history of substance use and medical background. They also discuss client’s goals, challenges, and preferences to make sure care fits their needs. Medication options for opioid and alcohol use disorders include Suboxone and Vivitrol to help ease withdrawal symptoms and cravings and keep clients safe in the early stages of recovery.

Virtual IOP

Clients can attend IOP through telehealth four days per week for 6 weeks. They can choose between morning and evening sessions, allowing them to fit treatment around their personal schedules and needs. The morning session runs 9 a.m.-12 p.m. The evening session is held from 6-9 p.m. Care involves group therapy, one-on-one sessions, and addiction education.

Specialized therapies

Healthcare professionals receiving treatment can attend weekly groups that take work-related experiences and pressures into account. A Music in Recovery group is offered to give clients a way to work through their emotions and express themselves in a creative way. Dialectical behavior therapy (DBT) groups are designed to help clients manage stress responses and navigate difficult situations. Eye movement desensitization and reprocessing (EMDR) groups help clients work through trauma in a safe environment.

Support for long-term recovery

The center offers a Sustained Recovery Program focused on relapse prevention. This includes helping clients identify and learn to respond to their triggers. Skills taught include self-awareness and stress management. Peer recovery coaching is another main aspect of care, providing clients with a mentor who can guide them through shared lived experience. Family classes explore relationship dynamics and brain science to help loved ones better understand addiction and relate to one another.

Pre-admissions experience

We conducted a series of pre-admissions calls, the most recent on August 27, 2026, to evaluate response time, transparency, and patient experience.

When we reached out to Master Center, the admissions team was prompt and approachable. They walked us through basic IOP schedules and assessments. The conversation felt warm and informative, with clear explanations around cost.

Facility transparency

  • Verified by Start Your Recovery: On September 3, 2026, our research team conducted a comprehensive review of this facility's advertising claims, registrations from public health departments, national accrediting bodies, and SAMHSA.
  • Pre-admissions experience evaluation: Most recent call conducted on August 27, 2026.

Cost and Insurance

Insurance Accepted

  • Anthem
  • Aetna
  • Blue Cross Blue Shield
  • CareFirst
  • Cigna
  • ComPsych
  • Highmark
  • Humana
  • MHN
  • Optum
  • UnitedHealthcare
  • First Health
  • GEHA
  • Magellan
  • Tufts Health
  • Other Private Insurance
  • Medicare
  • Medicaid
  • TRICARE

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Financial Assistance

  • Does not offer Free
  • Does not offer Payment assistance
  • Does not offer Sliding fee scale

Treatment

Treatment Setting

  • Intensive outpatient treatment (IOP)
  • Outpatient detoxification
  • Regular outpatient treatment

Treatment Approaches

  • Cognitive behavioral therapy (CBT)
  • Matrix Model program
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling
  • Trauma-focused counseling

Additional Support and Services

  • Case management support
  • Integrated health care
  • Mental health support

Counseling and Education

  • Couples counseling
  • Family therapy
  • Group therapy
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care

Testing & Pre-Treatment

  • Mental health assessment
  • Mental health screening
  • Substance use assessment

Amenities and Experiences

Activities

  • Music therapy
  • Gender-specific support groups

Settings

  • City

Policies

  • Smoking allowed in designated areas
  • Vaping allowed in designated areas

Ownership Type

  • For-profit

Quality and Trust

The Joint Commission

The Joint Commission is one of the most trusted names in healthcare. If a rehab center has this accreditation, it means they meet strong national standards for safety, treatment quality, and staff training.

Learn more

Master Center - Norfolk
Call 804-332-5950

How we research treatment facilities

Across the site, our team has conducted over 1,000 pre-admissions calls to better understand the patient experience, interviewed facility clinical leaders, performed facility background checks, and compared our information against trusted public data sources.

Our research process begins with data from the Substance Abuse and Mental Health Services Administration (SAMHSA), accrediting bodies including The Joint Commission and CARF, government licensing agencies, and other trusted sources. From there, our team conducts significant original research, including:

- Pre-admissions calls: We speak with admissions staff to get a candid picture of patient experience.

- Background checks: We review complaints from past clients, media reports, actions taken by accrediting bodies, and positive recognition from notable organizations.

- Clinical interviews: We have in-depth conversations with clinical leadership, often lasting up to one hour, that give us a better understanding of clinical care.

- Data partnerships: We ingest and analyze exclusive data that provides information about in-network insurance status, cost, and more.

Research varies by facility. Each facility profile shows which research steps we completed and when each step was last performed. Learn more about our research process and background checks.

How we evaluate treatment facilities

These data help us develop a Trust Score for each facility—a simple letter grade that helps you assess how much confidence to place in a facility based on the information available to us. Trust Score considers accreditation, operating history, notable recognition, and concerns identified during our background check. Our Trust Score is an objective rating that is never influenced by advertiser payment. Learn more about our Trust Score methodology.

Important disclaimer

We cannot guarantee the quality of treatment at any facility. We cannot independently confirm the accuracy of every data point, and some information may become outdated or change over time. A Trust Score is a starting point, not a guarantee of treatment quality or outcomes. Please contact us if you would like to update or correct facility information.