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Symetria Recovery - Palos Heights

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Overview

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Symetria Recovery – Palos Heights offers outpatient care with same-day access to medications for addiction treatment and flexible counseling options in a welcoming, compassionate environment. The program combines medication for withdrawal management with unlimited therapy and individual support. Clients receive help for both substance use and mental health needs while continuing to manage daily responsibilities.

Address

11925 South Harlem Avenue
Palos Heights, IL 60463

Directions

Ages Served

  • Adults (Ages 26-64)
  • Young Adults (Ages 18-25)

Genders Accepted

  • Female
  • Male

Languages Served

  • English

Treatment

  • Intensive outpatient treatment (IOP)
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Outpatient detoxification
  • Regular outpatient treatment

Special Programs

  • None listed

Rapid, Walk-In Access to Treatment

Symetria Recovery – Palos Heights operates on a same-day access model, offering walk-in admissions for people ready to begin treatment immediately. This approach minimizes common barriers to care, like long waitlists or complicated intake procedures, helping clients take their first step toward recovery when motivation strikes. The clinic's location in a suburban area near Chicago also includes transportation assistance to help more individuals stay engaged in treatment. The facility’s policies allowing phone use and vaping, offer additional comfort and flexibility.

Integrated MAT with Unlimited Therapy

Symetria provides medications for addiction treatment (MAT) such as methadone, Suboxone, and injectable naltrexone alongside unlimited individual therapy sessions. This pairing allows clients to stabilize physically while addressing emotional and behavioral challenges at their own pace. Therapy is grounded in evidence-based practices like cognitive behavioral therapy (CBT), motivational interviewing, and trauma-informed care.

Whole-Person Mental Health Support

The center is also equipped to treat co-occurring mental health conditions that often accompany addiction. Clients can receive psychiatric care for issues like anxiety, depression, PTSD, bipolar disorder, and schizophrenia—all within the same treatment plan. This integrated model helps reduce the need for external referrals and creates continuity of care.

Peer Support and Community Recovery

The clinic supports recovery beyond clinical services. Clients can attend peer-led support groups like AA and NA, access recovery coaching, and participate in ongoing mentoring. These connections can help rebuild social support networks and reduce isolation, especially in early recovery.

Patient Reviews

Many former clients describe Symetria Recovery – Palos Heights as “life-saving” and appreciate the facility's trauma-informed approach and staff empathy. While strict punctuality policies have drawn some criticism, most reviews reflect strong therapeutic relationships and a deep sense of safety and respect.

Cost and Insurance

Insurance Accepted

  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Humana
  • Optum
  • UnitedHealthcare
  • Magellan
  • TriWest
  • United Medical Resources (UMR)
  • Other Private Insurance
  • Medicare
  • TRICARE

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Cost

$$ - Moderate Cost Facility

Cost ratings are our best estimates to help guide you, not guarantees. Actual costs may vary with treatment, insurance, and other factors. While we aim for accuracy, details may change.

Financial Assistance

  • Does not offer Free
  • Does not offer Payment assistance
  • Does offer Sliding fee scale

Treatment

Treatment Setting

  • Intensive outpatient treatment (IOP)
  • Outpatient (methadone/buprenorphine or naltrexone treatment)
  • Outpatient detoxification
  • Regular outpatient treatment

Treatment Approaches

  • Anger control support
  • Brief intervention
  • Cognitive behavioral therapy (CBT)
  • Incentive-based therapy
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling
  • Trauma-focused counseling

Additional Support and Services

  • Case management support
  • Domestic violence support
  • Help with transportation
  • HIV early intervention services
  • Mental health support
  • Social skills training

Counseling and Education

  • Couples counseling
  • Family therapy
  • General health education services
  • Group therapy
  • Hepatitis education and support
  • HIV/AIDS education and support
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education
  • Post-discharge follow-up

Testing & Pre-Treatment

  • Breathalyzer testing for alcohol
  • Community outreach and support
  • Comprehensive health checkup
  • Hepatitis B testing
  • Hepatitis C testing
  • Intervention and education support
  • Mental health assessment
  • Mental health screening
  • Monitoring for metabolic syndrome
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Temporary support for clients
  • Tobacco use assessment
  • Tuberculosis screening
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Settings

  • City

Policies

  • Allows cell phones
  • Smoking allowed in designated areas
  • Vaping allowed anywhere

Ownership Type

  • For-profit

Quality and Trust

Commission on Accreditation of Rehabilitation Facilities

CARF reviews rehab programs to make sure they provide respectful, effective, and personalized care. For addiction treatment, CARF uses standards developed with the American Society of Addiction Medicine (ASAM), so this accreditation shows the program follows trusted, evidence-based guidelines for treating substance use.

Learn more

SAMHSA-certified Opioid Treatment Program

This is a federal certification for programs that offer medication like methadone or buprenorphine to treat opioid addiction. It means the center is legally approved to provide this care, follows strict safety rules, and combines medication with counseling to support long-term recovery.

Learn more

Reviews and Ratings

(44)
  • Staff is described as incredibly caring and supportive, creating a family-like atmosphere.
  • Clients report significant improvements in their lives and recovery journeys thanks to the personalized treatment.
  • The facility is praised for its welcoming environment and comprehensive approach to addiction recovery.
Symetria Recovery - Palos Heights
Call 866-601-0036

How we research treatment facilities

Across the site, our team has conducted over 1,000 pre-admissions calls to better understand the patient experience, interviewed facility clinical leaders, performed facility background checks, and compared our information against trusted public data sources.

Our research process begins with data from the Substance Abuse and Mental Health Services Administration (SAMHSA), accrediting bodies including The Joint Commission and CARF, government licensing agencies, and other trusted sources. From there, our team conducts significant original research, including:

- Pre-admissions calls: We speak with admissions staff to get a candid picture of patient experience.

- Background checks: We review complaints from past clients, media reports, actions taken by accrediting bodies, and positive recognition from notable organizations.

- Clinical interviews: We have in-depth conversations with clinical leadership, often lasting up to one hour, that give us a better understanding of clinical care.

- Data partnerships: We ingest and analyze exclusive data that provides information about in-network insurance status, cost, and more.

Research varies by facility. Each facility profile shows which research steps we completed and when each step was last performed. Learn more about our research process and background checks.

How we evaluate treatment facilities

These data help us develop a Trust Score for each facility—a simple letter grade that helps you assess how much confidence to place in a facility based on the information available to us. Trust Score considers accreditation, operating history, notable recognition, and concerns identified during our background check. Our Trust Score is an objective rating that is never influenced by advertiser payment. Learn more about our Trust Score methodology.

Important disclaimer

We cannot guarantee the quality of treatment at any facility. We cannot independently confirm the accuracy of every data point, and some information may become outdated or change over time. A Trust Score is a starting point, not a guarantee of treatment quality or outcomes. Please contact us if you would like to update or correct facility information.