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Terrace House - Residential Stabilization

In Crisis?

Overview

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Terrace House in Buffalo, New York provides 24/7 detox and residential stabilization for adults with substance use disorders. Services include medications for addiction treatment (MAT), trauma-informed therapies, family counseling, and care coordination with links to vocational programs and community resources.

Address

291 Elm Street, Floors 1 and 2
Buffalo, NY 14203

Directions

Ages Served

  • Adults (Ages 26-64)
  • Young Adults (Ages 18-25)

Genders Accepted

  • Female
  • Male

Languages Served

  • English

Treatment

  • Residential detoxification
  • Short-term residential

Special Programs

  • Adult men
  • Adult women
  • Court referrals
  • Past domestic violence
  • Past sexual abuse
  • Past trauma
  • Mental health disorders
  • HIV/AIDS
  • Pregnant/postpartum
  • Veterans
  • Seniors
  • Young adults

Prioritizing Detox and Stabilization for Further Recovery

Treatment offers 24/7 medically supervised detox and residential crisis stabilization for adults with substance use disorders. Services are available for those withdrawing from opioids, alcohol, stimulants, and other substances. Care is trauma-informed and includes evidence-based therapies, while medications for addiction treatment (MAT), including buprenorphine and naltrexone in both oral and injectable forms, are used when appropriate to reduce withdrawal symptoms and support stabilization.

Engaging Families to Build Strong Support Networks

Family therapy is available to bring loved ones into the recovery process. Sessions focus on communication, education on substance use disorders, opioid overdose prevention, and developing strategies for ongoing support. Loved ones even receive counseling to help keep those in recovery motivated to maintain healthier lifestyles. This helps families understand the challenges of addiction and prepare to provide stable, informed support after discharge.

Connection to Long-Term Support Following Discharge

Care coordination services assist clients with planning for continued recovery after leaving the program. These can include connections to housing, medical and behavioral health providers, vocational resources, educational programs, and public benefits. These services are designed to reduce barriers to recovery and support stability in the community.

Client Reviews

Feedback on this facility is mixed. Many clients credit caring counselors and strong programs with lasting recovery, while others report negative experiences with staff professionalism, facility upkeep, and inconsistent support.

  • Treatment Quality & Outcomes (65% positive): Several reviewers share long-term sobriety and life change that began here, though others note inconsistent programming and a lack of structure. "This place has kept me 4+ years sober."
  • Staff & Care Experience (55% positive): Clients highlight supportive counselors and peer encouragement, but others describe unprofessional interactions with staff and supervisors. "If you want help they will help you."
  • Facility & Environment: Positive mentions of good meals and safe housing are mixed with mentions of poor upkeep, maintenance issues, and uncomfortable living conditions.
  • Access & Process: Some clients describe difficulty with admissions, medication access, and insurance support. A few reported leaving early due to costs or inadequate communication.

Cost and Insurance

Insurance Accepted

  • Aetna
  • Carelon
  • Blue Cross Blue Shield
  • ComPsych
  • Highmark
  • Optum
  • UnitedHealthcare
  • Fidelis Care
  • MVP Health Plan
  • Molina Healthcare
  • Other Private Insurance
  • Medicare
  • Medicaid
  • TRICARE

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Cost

$ - Low Cost Facility

Cost ratings are our best estimates to help guide you, not guarantees. Actual costs may vary with treatment, insurance, and other factors. While we aim for accuracy, details may change.

Financial Assistance

  • Does not offer Free
  • Does not offer Payment assistance
  • Does offer Sliding fee scale

Treatment

Treatment Setting

  • Residential detoxification
  • Short-term residential

Treatment Approaches

  • 12-step program support
  • Brief intervention
  • Cognitive behavioral therapy (CBT)
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling
  • Trauma-focused counseling

Additional Support and Services

  • Case management support
  • Help with transportation
  • Mental health support

Counseling and Education

  • Family therapy
  • General health education services
  • Group therapy
  • Hepatitis education and support
  • HIV/AIDS education and support
  • Job training and educational support
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education
  • Post-discharge follow-up

Testing & Pre-Treatment

  • Breathalyzer testing for alcohol
  • Community outreach and support
  • Comprehensive health checkup
  • Hepatitis B testing
  • Hepatitis C testing
  • Mental health assessment
  • Mental health screening
  • Monitoring for metabolic syndrome
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Temporary support for clients
  • Testing for HIV
  • Testing for Sexually Transmitted Infections
  • Tobacco use assessment
  • Tuberculosis screening
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Activities

  • AA/NA Meetings
  • Job training
  • Spiritual or faith-based services

Settings

  • City

Policies

  • Allows cell phones
  • No smoking allowed
  • No vaping allowed

Ownership Type

  • Non-profit

Quality and Trust


Reviews and Ratings

(24)
  • The facility is known for its compassionate and dedicated staff.
  • Many individuals credit the program with helping them achieve long-term sobriety.
  • The environment is supportive, making it an ideal starting point for those serious about recovery.
Terrace House
Call 716-854-2444

How we research treatment facilities

Across the site, our team has conducted over 1,000 pre-admissions calls to better understand the patient experience, interviewed facility clinical leaders, performed facility background checks, and compared our information against trusted public data sources.

Our research process begins with data from the Substance Abuse and Mental Health Services Administration (SAMHSA), accrediting bodies including The Joint Commission and CARF, government licensing agencies, and other trusted sources. From there, our team conducts significant original research, including:

- Pre-admissions calls: We speak with admissions staff to get a candid picture of patient experience.

- Background checks: We review complaints from past clients, media reports, actions taken by accrediting bodies, and positive recognition from notable organizations.

- Clinical interviews: We have in-depth conversations with clinical leadership, often lasting up to one hour, that give us a better understanding of clinical care.

- Data partnerships: We ingest and analyze exclusive data that provides information about in-network insurance status, cost, and more.

Research varies by facility. Each facility profile shows which research steps we completed and when each step was last performed. Learn more about our research process and background checks.

How we evaluate treatment facilities

These data help us develop a Trust Score for each facility—a simple letter grade that helps you assess how much confidence to place in a facility based on the information available to us. Trust Score considers accreditation, operating history, notable recognition, and concerns identified during our background check. Our Trust Score is an objective rating that is never influenced by advertiser payment. Learn more about our Trust Score methodology.

Important disclaimer

We cannot guarantee the quality of treatment at any facility. We cannot independently confirm the accuracy of every data point, and some information may become outdated or change over time. A Trust Score is a starting point, not a guarantee of treatment quality or outcomes. Please contact us if you would like to update or correct facility information.