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Veterans Inc - Independence Hall

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Overview

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Set on a 22-acre wooded campus in Shrewsbury, Veterans Inc – Independence Hall offers day treatment, inpatient, and outpatient care for adults with substance use disorders, with specialized support for veterans. The center combines evidence-based therapy with medications for addiction treatment, primary care, relapse prevention, and practical skill-building. Its nature-based environment, featuring gardens, walking paths, and quiet outdoor spaces, helps create a grounded, focused setting for recovery.

Address

59 South Street
Shrewsbury, MA 01545

Directions

Ages Served

  • Adults (Ages 26-64)
  • Young Adults (Ages 18-25)

Genders Accepted

  • Female
  • Male

Languages Served

  • Spanish
  • English

Treatment

  • Short-term residential

Special Programs

  • Adult men
  • Adult women
  • Past domestic violence
  • Past sexual abuse
  • Past trauma
  • Mental health disorders
  • HIV/AIDS
  • Veterans
  • Pain management

Support for Veterans and Adults With Complex Needs

Veterans Inc provides a strong fit for veterans as well as adults with co-occurring mental health disorders, chronic pain, HIV or AIDS, gambling disorders, or experiences of trauma, sexual abuse, or intimate partner violence. Case management, early intervention for HIV, suicide-prevention services, recovery coaching, and social-skills development help clients address practical and emotional needs that affect stability. Spanish language support improves access for those who prefer services in another language.

Nature-Based Setting With a Distinct Recovery Identity

Independence Hall sits on 22 acres of wooded land, giving clients access to gardens, walking paths, quiet outdoor areas, and places to meet in fresh air. Treatment staff deliver evidence-based care in a way that feels approachable and grounded, pairing therapy and education with time spent outside. This setting creates space to decompress while building new habits in a calm, restorative environment.

Integrated Medical, Therapeutic, and Primary Care Services

Clients can access several levels of care, including 24-hour clinical stabilization services, day treatment, and outpatient counseling. Treatment includes evidence-based therapies such as cognitive behavioral therapy (CBT), motivational interviewing, relapse prevention, trauma-related counseling, anger management, and 12-step facilitation, with telehealth available. Medications for addiction treatment (MAT), mental health care, acupuncture, and integrated primary care are supported by thorough assessments and testing, including screenings for substance use, mental health needs, tuberculosis, hepatitis, HIV, and sexually transmitted diseases (STDs).

Daily Living, Amenities, and Practical Skill-Building

Daily life includes access to private or shared air-conditioned rooms, Wi-Fi, indoor lounges, a library, meditation spaces, and a café that offers healthy and vegan-friendly meals. Outdoor relaxation areas and walking paths provide natural breaks for reflection between group meetings. The center’s policies permit smoking in designated areas and prohibit vaping. Job training, life-skills workshops, transportation assistance, housing support, and coordinated discharge planning help clients prepare for life after treatment and maintain routines that support long-term recovery.

Client Reviews

Most reviewers highlight Independence Hall’s effective treatment, caring staff, and a peaceful, well-kept campus. A few raise concerns about communication and admissions challenges.

  • Treatment Quality & Outcomes (90% positive): Many clients describe the program as structured, motivating, and genuinely life-changing, noting strong support for early recovery and relapse prevention, while a smaller group felt the care was inconsistent. "This place has changed my life I recommend you can find peace and serenity"
  • Staff & Care Experience (80% positive): Reviews often highlight respectful, encouraging staff, with people feeling listened to and treated with dignity, though a few clients report interactions that felt dismissive or unprofessional. "A great program with caring staff."
  • Facility & Environment (95% positive): Clients frequently mention a clean, comfortable campus, calm atmosphere, and amenities like private rooms and good food that make it easier to focus on recovery. "Lovely building and grounds, and good amount of parking."
  • Access & Process (15% positive): A recurring concern is difficulty reaching the facility by phone, delays in callbacks, and confusion around paperwork or documentation.
  • Support & Community (40% positive): Some reviewers value peer connection, family meetings, and groups that build practical coping skills.

Cost and Insurance

Insurance Accepted

  • Aetna
  • Optum
  • UnitedHealthcare
  • Tufts Health
  • Other Private Insurance
  • Medicare
  • Medicaid
  • State insurance

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Cost

$ - Low Cost Facility

Cost ratings are our best estimates to help guide you, not guarantees. Actual costs may vary with treatment, insurance, and other factors. While we aim for accuracy, details may change.

Financial Assistance

  • Does not offer Free
  • Does offer Payment assistance
  • Does offer Sliding fee scale

Treatment

Treatment Setting

  • Short-term residential

Treatment Approaches

  • 12-step program support
  • Anger control support
  • Brief intervention
  • Cognitive behavioral therapy (CBT)
  • Incentive-based therapy
  • Motivational interviewing
  • Relapse prevention support
  • Substance use counseling
  • Trauma-focused counseling

Additional Support and Services

  • Acupuncture therapy
  • Case management support
  • Help with transportation
  • HIV early intervention services
  • Mental health support
  • Social skills training

Counseling and Education

  • General health education services
  • Group therapy
  • Hepatitis education and support
  • HIV/AIDS education and support
  • One-on-one counseling
  • Substance use education
  • Tobacco and vaping cessation counseling

Transition Support

  • Discharge and next steps planning
  • Ongoing recovery care
  • Overdose prevention and naloxone education
  • Post-discharge follow-up

Testing & Pre-Treatment

  • Breathalyzer testing for alcohol
  • Hepatitis B testing
  • Hepatitis C testing
  • Intervention and education support
  • Mental health assessment
  • Mental health screening
  • Oral fluid testing for drugs or alcohol
  • Substance use assessment
  • Testing for HIV
  • Testing for Sexually Transmitted Infections
  • Tobacco use assessment
  • Tuberculosis screening
  • Urine testing for drugs or alcohol
  • Substance use screening

Amenities and Experiences

Amenities

  • Access to nature
  • Dietary accommodations
  • Gardens
  • Healthy meals
  • Library or reading room
  • Meditation rooms
  • Outdoor relaxation lounge
  • Relaxation lounge
  • Vegan-friendly
  • Walking paths

Room Amenities

  • Air conditioned rooms
  • Bathroom essentials
  • Coffee maker & tea
  • Desk
  • Internet access
  • Outdoor space
  • Private rooms
  • Sofa
  • TV
  • Shared room options

Activities

  • Games
  • Job training
  • Life skills workshops

Policies

  • Allows internet access
  • No vaping allowed
  • Smoking allowed in designated areas

Ownership Type

  • Non-profit

Quality and Trust

A

Trust Score

A simple A–E grade that offers a quick view of how much confidence you might place in a facility. It’s not a guarantee of quality or outcomes, but a data-informed tool to help guide your search. More on our methodology.

Commission on Accreditation of Rehabilitation Facilities

CARF reviews rehab programs to make sure they provide respectful, effective, and personalized care. For addiction treatment, CARF uses standards developed with the American Society of Addiction Medicine (ASAM), so this accreditation shows the program follows trusted, evidence-based guidelines for treating substance use.

Learn more

Reviews and Ratings

(5)
  • Assisted individuals in transitioning from homelessness to owning homes.
  • Provided consistent financial support through disability benefits.
  • Received high praise for their impactful and life-changing services.
Veterans Inc
Call 508-845-6176 x2052

How we research treatment facilities

Across the site, our team has conducted over 1,000 pre-admissions calls to better understand the patient experience, interviewed facility clinical leaders, performed facility background checks, and compared our information against trusted public data sources.

Our research process begins with data from the Substance Abuse and Mental Health Services Administration (SAMHSA), accrediting bodies including The Joint Commission and CARF, government licensing agencies, and other trusted sources. From there, our team conducts significant original research, including:

- Pre-admissions calls: We speak with admissions staff to get a candid picture of patient experience.

- Background checks: We review complaints from past clients, media reports, actions taken by accrediting bodies, and positive recognition from notable organizations.

- Clinical interviews: We have in-depth conversations with clinical leadership, often lasting up to one hour, that give us a better understanding of clinical care.

- Data partnerships: We ingest and analyze exclusive data that provides information about in-network insurance status, cost, and more.

Research varies by facility. Each facility profile shows which research steps we completed and when each step was last performed. Learn more about our research process and background checks.

How we evaluate treatment facilities

These data help us develop a Trust Score for each facility—a simple letter grade that helps you assess how much confidence to place in a facility based on the information available to us. Trust Score considers accreditation, operating history, notable recognition, and concerns identified during our background check. Our Trust Score is an objective rating that is never influenced by advertiser payment. Learn more about our Trust Score methodology.

Important disclaimer

We cannot guarantee the quality of treatment at any facility. We cannot independently confirm the accuracy of every data point, and some information may become outdated or change over time. A Trust Score is a starting point, not a guarantee of treatment quality or outcomes. Please contact us if you would like to update or correct facility information.