Bicycle Health

Fully Virtual Recovery Without Disruption

The center offers an entirely remote treatment model for opioid use disorder, one of the few in North Carolina doing so. Clients receive Suboxone prescriptions, behavioral health support, and recovery services through a secure app and video sessions, eliminating the need for transportation or clinic visits. For people balancing jobs, caregiving, or privacy concerns, this model helps make recovery not just possible, but sustainable.

Accessible Care That Meets You Where You Are

Most clients start treatment within 24 hours of enrolling. App-based messaging provides round-the-clock support, and medications are sent to local pharmacies. Drug testing happens at home, with results uploaded via photo. Clinicians and coaches help clients manage common co-occurring issues like depression, anxiety, PTSD, and stress. The platform offers services in multiple languages, including Spanish, Arabic, Hindi, and Tagalog.

Peer Support Built In

Recovery at Bicycle Health includes more than medication. Daily clinician- or peer-led support groups offer structure and reduce isolation, with both 12-step and non-12-step formats available. Peer recovery coaches, some with lived experience, support clients in navigating setbacks and rebuilding support systems that last.

Client Reviews

Clients describe Bicycle Health’s telehealth program as a convenient and life-changing option for medications for addiction treatment, with many noting supportive providers and recovery coaches. While most feedback is positive, some clients mention challenges with responsiveness and billing.

• Staff & Care Experience (85% positive): Many reviews highlight caring doctors and coaches who take time to listen and support recovery. "My provider is amazing… I’m the most stable I’ve ever been."
• Treatment Quality & Outcomes (80% positive): Clients often say the program helped them regain stability and purpose, with several crediting it for saving their lives. "This is the happiest I’ve been in 59 years."
• Access & Process: The telehealth format is praised for convenience and home-based drug screening, though some reviews mention difficulty reaching staff and delays with prescriptions. "Made it so simple and easy to get my medicine."
• Support & Community: Frequent mentions of peer groups, therapy options, and recovery coaching reflect strong community offerings that help clients feel less alone. "They offer tons of meetings all day long and weekly coaching."
• Facility & Environment: Clients appreciate the privacy and flexibility of online care compared to in-person clinics, though a few noted frustrations with in-app communication.