Camillus House

Substance use and mental health treatment for people experiencing homelessness

Camillus House focuses on helping people experiencing homelessness address substance use disorders, mental health conditions, and housing instability. Individual and group therapy are combined with self-help work, job training, and social activities to address the clinical needs and practical challenges of rebuilding daily life. Rehousing services are also offered, including rental assistance, with the goal of helping clients transition to independent living within 6 months.

Specialized programs for populations facing significant barriers to recovery and independence

The organization offers specialized programs for veterans, trafficking survivors, and people involved in the justice system. The Jail Diversion program supports people with serious mental illnesses who are both experiencing homelessness and facing nonviolent misdemeanor charges. The goal is to find them treatment and housing as an alternative to incarceration. Project Phoenix is a 16-bed residential treatment program for women who have survived human trafficking, combining housing, counseling, and recovery resources. The organization's veterans program provides housing assistance, therapeutic groups, and employment support.

Practical recovery support with job training, life skills, and community connections

The organization’s ISPA combines work training and social activities with clinical therapy, and a day center creates a welcoming space for daily engagement, skill-building activities, and recovery support. The organization also offers support for basic needs, including food, showers, clothing, and healthcare. Camillus House also has community outreach programs that visit streets, parks, and areas beneath bridges in downtown Miami to build relationships with those experiencing homelessness and connect them to treatment and other support.

Client reviews

Reviews of Camillus House highlight practical support and caring staff, alongside some recurring concerns about communication, respectful treatment, and access.

• Support & community (75% positive): Reviewers value help with meals, clothing, housing, education, and employment. Volunteers describe meaningful ways to contribute, while some clients say the support falls short of their needs.
• Access & process: Free services receive praise, but reviewers report unanswered calls, unclear eligibility rules, and slow follow-through. Others describe difficulties accessing beds, showers, and mail.
• Staff & care experience: Some reviewers describe kind, attentive staff who make them feel welcome. Others report rude or dismissive interactions, including with reception, security, and case management. "The staff is knowledgeable and helpful."
• Treatment quality & outcomes (85% positive): Clients describe helpful medical care and programs that supported greater stability, including positive experiences with vision services and ongoing treatment. "I've been receiving treatment for 3 years and have had very good results."
• Facility & environment (75% positive): Reviews describe clean, organized spaces and good meals, but some report problems with bathroom cleanliness and building conditions.

How we researched this facility

• Reviewed by: Jennifer Trimbee, registered nurse, content writer, and strategist, reviewed the research findings and wrote this facility profile on October 17, 2026.
• Facility data research: On September 15, 2026, our research team reviewed the facility’s website and information from public health departments, national accrediting organizations, and SAMHSA to verify facility details.