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Care Star Recovery and Wellness

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Overview

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Veteran-owned outpatient treatment for adults addressing substance use, mental health, and co-occurring conditions. Flexible schedules include day and evening sessions as well as telehealth, so clients can keep up with work, family, and other outside responsibilities while receiving care. Partial hospitalization (PHP), intensive outpatient (IOP), and supportive outpatient (SOP) options combine evidence-based therapy with integrated psychiatric treatment. Trauma-informed and gender-specific services are designed to support veterans, active-duty military, military families, and clients struggling with PTSD. The facility accepts both private insurance and TRICARE.

Address

3032 E Hebron Pkwy Ste 102
Carrollton, TX 75010

Directions

Ages Served

  • Seniors (Ages 65+)
  • Young Adults (Ages 18-25)

Genders Accepted

  • Female
  • Male

Languages Served

  • English

Treatment

  • Intensive outpatient treatment (IOP)
  • Outpatient day treatment or partial hospitalization

Special Programs

  • Military families
  • Past trauma
  • Mental health disorders
  • Veterans

Who is this facility a good fit for?

  • Best fit if: Adults who need structured substance use, mental health, or co-occurring disorder treatment but don’t require a residential setting; veterans, active-duty military, and military families looking for trauma-informed care; want flexible step-down options; have private insurance or TRICARE.

  • Not a fit if: Those who need acute hospital-based treatment or medical withdrawal management (detox); require 24/7 supervised residential care; unwilling to participate in therapy and medication management when appropriate; have Medicaid, are uninsured, and unable to self pay.

What to expect

Developing your care plan

  • Assessment: New clients complete comprehensive assessments so staff can gather details about substance use history, mental health needs, symptoms, treatment history, medications, scheduling requirements, and goals.
  • Adjustments: Treatment plans can be adjusted as needed based on clinical progress, symptoms, relapse risk, daily functioning, and readiness for the next level of care.

Who you will meet with

  • Admissions team: Meets with clients for assessments, scheduling, insurance review, and determining next steps.
  • Therapists: Individual therapists lead one-on-one sessions, and group therapists or clinicians lead structured therapy groups.
  • Psychiatrists: Address clients’ mental health concerns, complete evaluations, oversee medication management, and provide ongoing oversight.

Typical schedule

  • Group therapy: Clinician-led, skills-based groups focus on helping clients build accountability, emotional regulation, and practical coping strategies.
  • Individual therapy: One-on-one therapy is designed to help clients work through underlying issues and develop insight.
  • Evidence-based approaches: Methods include cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), and trauma-focused eye movement desensitization and reprocessing (EMDR).
  • Specialized concerns: Dedicated services are designed for clients facing codependency, intimacy-related concerns, sexual compulsions, pornography addiction, and trauma-related relationship patterns.

Aftercare

  • Step-down care: As they progress through care, clients can move between PHP, IOP, and SOP, gradually decreasing treatment intensity and increasing independence.
  • Personalized discharge planning: Continuing care plans may include relapse prevention, referrals to local substance use and mental health practitioners and community resources, continued therapy, crisis planning, and family education.

Client Reviews

Reviews consistently highlight caring staff, a welcoming setting, and structured mental health programming.

  • Staff & Care Experience (100% positive): Clients often describe staff as kind, respectful, and easy to talk to. Reviews suggest the team helps people feel heard and supported during treatment. "The clinicians created an environment where people felt comfortable opening up."
  • Facility & Environment (100% positive): Many reviewers say the space feels clean and calm. Several mention a home-like atmosphere that helped them feel more at ease. "The energy of the entire building is so warm and welcoming."
  • Treatment Quality & Outcomes (100% positive): Reviews point to meaningful programming, group sessions, and treatment plans that felt personalized. Some clients say the program helped them build healthier habits, regain stability, or make steady progress. "The mental health IOP program gave me structure during a time when I really needed it."
  • Access & Process (100% positive): Some clients describe communication as smooth and say the program schedule worked alongside other responsibilities. A few also mention organized sessions and helpful tours or intake support. "Three days a week felt manageable, and that consistency is what made the IOP program work for me."
  • Support & Community: Some reviews mention family communication, community feel, and staff encouragement outside of formal sessions.

Facility Transparency

  • Verified by Start Your Recovery: On March 24, 2026, our research team conducted a comprehensive review of this facility's advertising claims, registrations from public health departments, national accrediting bodies, and SAMHSA.

  • Pre-Admissions Experience Evaluation: Most recent call attempted on March 24, 2026.

Cost and Insurance

Insurance Accepted

  • Anthem
  • Aetna
  • Carelon
  • Blue Cross Blue Shield
  • Cigna
  • ComPsych
  • Humana
  • Kaiser Permanente
  • Optum
  • Ambetter
  • Magellan
  • TriWest
  • Other Private Insurance
  • TRICARE

Disclaimer: Additional insurance plans may be accepted. Please contact the provider directly to confirm current coverage details, as this information may change.


Financial Assistance

  • Does not offer Free
  • Does not offer Payment assistance
  • Does not offer Sliding fee scale

Treatment

Treatment Setting

  • Intensive outpatient treatment (IOP)
  • Outpatient day treatment or partial hospitalization

Treatment Approaches

  • Cognitive behavioral therapy (CBT)

Additional Support and Services

  • Mental health support

Counseling and Education

  • Couples counseling
  • Family therapy
  • One-on-one counseling
  • Tobacco and vaping cessation counseling

Other Conditions Treated

  • ADHD & ADD
  • Anxiety
  • Bipolar disorder
  • Codependency
  • Depression
  • Grief and loss
  • Pornography addiction
  • Post Traumatic Stress Disorder
  • Sex addiction
  • Suicidality
  • Trauma

Amenities and Experiences

Amenities

  • Business center
  • Gardens
  • Outdoor relaxation lounge
  • Relaxation lounge
  • Walking paths

Room Amenities

  • Air conditioned rooms
  • Bathroom essentials
  • Coffee maker & tea
  • Desk
  • Housekeeping
  • Internet access
  • Kitchenette
  • Outdoor space
  • Private rooms
  • Sofa
  • TV
  • Mini-fridge
  • Personal storage/safe

Activities

  • AA/NA Meetings
  • Gender-specific support groups
  • Life skills workshops

Settings

  • City

Policies

  • Smoking allowed in designated areas
  • Vaping allowed in designated areas

Ownership Type

  • For-profit

Quality and Trust

A

Trust Score

A simple A–E grade that offers a quick view of how much confidence you might place in a facility. It’s not a guarantee of quality or outcomes, but a data-informed tool to help guide your search. More on our methodology.

The Joint Commission

The Joint Commission is one of the most trusted names in healthcare. If a rehab center has this accreditation, it means they meet strong national standards for safety, treatment quality, and staff training.

Learn more

Reviews and Ratings

(38)
  • The program is structured to accommodate real-life commitments, allowing clients to maintain work and responsibilities while receiving treatment.
  • The staff is consistently praised for their compassion, understanding, and dedication to client care.
  • The facility is described as beautiful, clean, and welcoming, contributing to a positive treatment experience.
Care Star Recovery and Wellness
Call 940-260-7100

How we research treatment facilities

Across the site, our team has conducted over 1,000 pre-admissions calls to better understand the patient experience, interviewed facility clinical leaders, performed facility background checks, and compared our information against trusted public data sources.

Our research process begins with data from the Substance Abuse and Mental Health Services Administration (SAMHSA), accrediting bodies including The Joint Commission and CARF, government licensing agencies, and other trusted sources. From there, our team conducts significant original research, including:

- Pre-admissions calls: We speak with admissions staff to get a candid picture of patient experience.

- Background checks: We review complaints from past clients, media reports, actions taken by accrediting bodies, and positive recognition from notable organizations.

- Clinical interviews: We have in-depth conversations with clinical leadership, often lasting up to one hour, that give us a better understanding of clinical care.

- Data partnerships: We ingest and analyze exclusive data that provides information about in-network insurance status, cost, and more.

Research varies by facility. Each facility profile shows which research steps we completed and when each step was last performed. Learn more about our research process and background checks.

How we evaluate treatment facilities

These data help us develop a Trust Score for each facility—a simple letter grade that helps you assess how much confidence to place in a facility based on the information available to us. Trust Score considers accreditation, operating history, notable recognition, and concerns identified during our background check. Our Trust Score is an objective rating that is never influenced by advertiser payment. Learn more about our Trust Score methodology.

Important disclaimer

We cannot guarantee the quality of treatment at any facility. We cannot independently confirm the accuracy of every data point, and some information may become outdated or change over time. A Trust Score is a starting point, not a guarantee of treatment quality or outcomes. Please contact us if you would like to update or correct facility information.